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December 2024 by Kim Savard
I bought a printer at Staples Cochrane. After many, many frustration hours of trying to set it up without success, I took it back. Evan was awesome in problem solving- he was patient and knowledgeable. It turned out the printer was defective. He then helped me get a different brand that works perfectly. Highly recommend him.
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December 2024 by Chris A Love
It's great to have Purolator and FedK in the building
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December 2024 by Cochrane Osteopathy
The lady was extremely rude and refused to print 3 pages on card stock because they were "too busy" for me. So rude!
You have lost my business permanently and I will ensure there's know as well! I went to an amazing local company who was more than happy to help me.
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November 2024 by Gerald Gensorek
STAPLES458 Hi, I'd like to recognize Jeff Beugin, Tech Consultant at the Cochrane, Alberta Staples. I needed a cell phone case for my older mobile phone. Online it said there were 2. Jeff went to check additional older inventory and found them! And, I had misplaced my ear buds and wanted to find a good USB-C wired ear phones for phone. Jeff helped me find an excellent pair! Both items were sale priced. I got amazing value in the products I needed and purchased, but the most important amazing value was the professional, down to earth, customer service that Jeff provided! It was second to none. Thank you Jeff for making my day that much better! Staples, you have an outstanding employee 🎉
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November 2024 by Courtney Bellwood
Terrible service at this Staples. I do a lot of self printing and had a last minute order that I placed this morning at 8:20 am, for same day pick up. I called many many times to the store to confirm they recieved my order, no one picked up. So, I went into the location and the remployees told me that it wouldnt be available for pick up today and that there is nothing they can do about it. They really were not helpful and did not care about providing any kind of service. I'm now out of time to get somewhere else to print something I needed for tomorrow morning. DO NOT waste your time here, they do not care about providing you with a good service. If I could give 0 stars, I would. This is not my first terrible experience with this print shop , but it will be my last.
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September 2024 by Christel Hendrickson
Had copies made. Got all the help I needed. Thank you
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September 2024 by Suzanne Beaucage
Quite helpful staff
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September 2024 by RobssmokeHouse RBattle
It so great if an experience Asked to make a fax staff pointed to machines and told it’ll be easy!
Customer service is not a thing anymore!
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August 2024 by Rachel Cogan
Most of the time I have zero issues with Staples, I do ALOT of self serve printing. This week, their self serve printers are down and are forcing a $3 fee on top of the per price page for the desk to print? Not sure why I have to pay extra when I don't have a choice. There are many other printers in town that would love my business, I think I'll be using them.
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July 2024 by Kelly Hiebert
Rafael was incredible. His services with a large print job I needed was remarkable. He worked with the promotions within the store to get the most economical price, which I appreciated.
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July 2024 by Max Vacca
Costs $25 to fax 14 pieces of paper. Highway robbery. Absolute sham.
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May 2024 by Jordy Kwas
Young fella with a little bit of an accent taking computer science classes - friendliest most helpful employee of anyone there - I spend thousands elsewhere but will bring my business to him from now on.Putting himself through school working at staples and still a great attitude.Give me man a raise. I’ll be back and until I hear he gets a raise, i keep my business elsewhere!
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December 2023 by Nicola w
Staples458 Cochrane location - thank you to Casey - went above and beyond, greatly appreciate the extra help, friendly and knowledgeable - thank you
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December 2023 by Robert Stack
Not a great experience there
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December 2023 by quiroz22
Great deals