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“Alexa provided such amazing customer service. She went above and beyond to help me find the jeans I really liked and made sure I was comfortable and happy with my choice. She was extremely patient, polite, and genuinely helpful throughout the whole experience. Employees like her make shopping enjoyable. Thank you, Alexa!”
“They carry a great selection of children formal wear and their customer service is always great. It has easily became my favourite store. Marina who was very sweet and friendly, helped us to find us the rights dress for my daughter’s birthday.”
“I just wanted to give a shout out to the 2 staff who helped me there today February 8 @ around 2pm. I came in their with my young daughter and was having a hard time finding the proper sizes that would fit. These 2 staff members stepped in and helped me find what I needed. I didnt grab their names but they deserve a raise 👏🏽”
“I visited this yesterday and was disappointed with the cashier's customer service. She seemed uninterested, unfriendly, and made no effort to engage with customers. Even a simple smile or greeting would have made a difference.
On the other hand, the red-haired employee was outstanding. She went above and beyond to help customers and provided excellent service. The cashier could learn a lot from her example. Giving 4 stars for her only..
Smiling at a customer is a basic principle of customer service. If u can't do that may be change your job. Don't ruin other's day.”
“Went into urban kids with my 2 youngest daughters for swimming suits. Shannon was so helpful and kind! We ended up getting swimming suits, t shirt and flip flops for a great deal. Would definitely go back!”
“What a wonderful experience here with incredibly helpful staff. We accidentally ordered the wrong size shoe online and she was amazingly helpful in getting it all sorted out with no additional cost. We will most definitely be back.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“I had a great experience at the Carter’s store at the Edmonton Outlet thanks to Zeliha Ozlem. She was incredibly warm and welcoming and knew the store like the back of her hand. She suggested several great options for my little one and even shared the lovely story behind Winnie the Pooh. She truly has a wonderful sense of customer service. I would love to come back just to see her again!”