Arctic Spas Edmonton is the official dealer for the unique hot tub manufacturer founded in 1994. The business is known for its product quality and innovation, priding itself on providing the best product and service in the industry. Reviews highlight incredibly knowledgeable and helpful staff who provide excellent customer service. Employees are noted for being friendly, professional, and taking their time to explain things thoroughly. They answer all questions and provide clear explanations, from picking out the right model to delivery and maintenance, such as how to change a salt cell without draining the tub. Staff members go above and beyond, offering help that surpasses even the manufacturer's service department. The delivery team is also noted as professional, friendly, and efficient. Customers report a wonderful, non-pushy experience and consistently recommend the business for its great attitude and incredibly knowledgeable service.
Just adding a shout out to service department for getting our repairs done and seasonal maintenance. Thank you so much to the techs, service advisors and parts department. Very friendly and helpful. Great knowledge
June 2026
My friend and went to Spa School with Shay today. She was amazingly knowledgeable, patient and extremely helpful. Thank you Shay!
June 2026
Great experience with Arctic spa customer service from the beginning was fantastic technicians came out very knowledgable and professional. Thank you. We are ready to enjoy hotspa now!
