Sundance Spas of Edmonton has been a family-run business since 1976, serving the community as the only authorized Sundance Spa dealer in the area. With a dedicated Service Tech Team boasting 38 years of combined experience, the company is committed to providing high-quality backyard entertainment products and excellent customer service. They offer a range of products including Hydropool Swim Spas, Sunlighten Infrared Saunas, Pit Boss Pellet Grills, and various accessories and chemicals. Customers appreciate the friendly and helpful staff, with many highlighting positive experiences. Mo, in particular, is noted for being helpful, friendly, and attentive to customer needs, whether assisting with pool purchases or providing good service. The team is described as honest and straightforward, focusing on what customers need without pushing unnecessary products. However, there are some concerns, such as delays in parts availability and communication issues. One customer expressed disappointment over poor follow-up regarding hot tub pump parts, feeling that modern technology should make such searches easier. Despite this, the overall reputation is strong, with many customers praising the personable service and quality products. In summary, Sundance Spas of Edmonton is a trusted, family-oriented business known for quality backyard products, honest advice, and friendly service, making it a go-to choice for many in the Greater Edmonton Area.
