General Bank Of Canada

Banks
Hours:
11523 100 Ave NW #100, Edmonton AB T5K 0J8
(877) 443-5620 Directions

Hours

Monday
Closed
Tuesday
7AM - 4:30PM
Wednesday
7AM - 4:30PM
Thursday
7AM - 4:30PM
Friday
7AM - 4:30PM
Saturday
Closed
Sunday
Closed

About General Bank Of Canada

General Bank of Canada receives mixed reviews regarding customer service. Several customers report positive experiences, describing service as fast, efficient, professional, and clear. They highlight settling loans easily in one call and receiving helpful, empathetic assistance. Some agents are noted as being really nice. However, significant criticisms include unusually long wait times, calls being disconnected, and initial frustrations with the process. One reviewer updated their rating after the bank proactively addressed a complaint with empathy and a gesture of apology. Overall, experiences vary between very efficient service and frustrating delays.

Most Recent Reviews

Write a review
  • July 2024
    Thank you so much Shawn and Senain for the service that i received from both you!!!they both helping me about my car loan..and now its paid off!!!!
  • May 2024
    Great experience today calling. Agent Faye was really nice and provided all of the information I needed. Would recommend!
  • January 2024
    Stellar team. A pleasure working with everyone here. Rob Bignell is a gem!!

More Comments(47)

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Location and Contact

General Bank Of Canada

Bank in Edmonton, AB 11523 100 Ave NW #100, Edmonton (877) 443-5620 Website Suggest an Edit