Helly Hansen provides excellent customer service and knowledgeable staff. The associates are friendly, helpful, and patient, offering professional advice on fabrics, sizing, and products. They provide an above and beyond shopping experience, taking time to find customers the perfect items. The staff's good energy and confidence in helping customers make excellent purchase choices are noted. The store honours its warranty, with associates handling issues helpfully in person. Customers report wonderful experiences that keep them coming back for years, citing the attentive service and small details. The store is described as amazing, with staff who are absolutely wonderful and easy going.
Stephen was such great help for my boyfriend and I. Very friendly and helpful. Helped us find everything we needed in great timing!
November 2025
Great customer service! The Associate Ryley was very helpful:)
December 2024
I have been going to the store for years. Staff is very knowledgable and always puts me in the right jacket. The small details are what keep me coming back
