Intact Insurance
InsuranceHours:
10830 Jasper Ave #700, Edmonton AB T5J 2B3 Hours
About Intact Insurance
Intact Insurance has received mixed reviews from customers. Many appreciate the friendly and understanding customer service, especially from representatives like Jenelle and Alyssa, who provided clear communication and support. Customers have praised the quick assistance for insurance needs, with positive experiences noted when setting up policies for vehicles. However, some reviews highlighted issues with the payment process, including delays and confusion regarding autopayments, which led to frustration and threats of policy cancellation. Despite the challenges, some customers recognized the company's efforts in resolving issues amicably. Overall, Intact Insurance offers good rates and generally supportive service, though experiences can vary significantly depending on individual circumstances.
Most Recent Reviews
February 2026
Intact is the worst.
Do NOT USE!
They put a black mark on me on insurance database after I cancelled and will not remove.
December 2025
cannot recommend, had some questions on the phone but the guy from brokers link didn't seem to be interested in answering and hung up before I even finished my sentence
November 2025
Scam. They tried taking out my insurance on random days and then cancelled my policy forcing me to go with their sister company for double what I was originally paying. Trust e when I say I have some words for these people.
More Comments(148)
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