Rexall is a pharmacy and store that many customers find friendly and welcoming. The staff are generally polite, humble, and kind, with some employees standing out for their professionalism and care. Shoppers appreciate the tidy aisles and the ability to find what they need during their visits, which happen once or twice a year for most. Several reviewers highlight the excellent customer service from specific employees, such as Rona, who is described as amazing and highly professional. Rona provides personalized help, selecting creams suited to individual skin types and communicating in a friendly manner. The pharmacy team, including pharmacists and staff, is also praised for great service, especially in managing medications and ensuring customer safety. Customers feel that the pharmacy staff truly care about their well-being and provide attentive service. However, some concerns are raised about difficulties in ordering supplies directly from the store and issues with certain staff members who can be rude or disrespectful. Overall, Rexall is seen as a store with caring employees and good service, especially within its pharmacy department, making it a preferred choice for many customers.
I only shop here once or twice a year, but my shopping experiences have been good. Found what I needed. Staff were friendly and polite. Aisles were tidy.
July 2024
There's no reason this store should have an open late sign if they close before the sun goes down
May 2024
I wish one could order directly from the store nor be transfered to other parties...this makes it impossible for me, - a disabled senior, to order supplies from this pharmacy.
