The TELUS & Koodo Store at Parsons Rd in Edmonton, operated by Clearwest Solutions, is highly praised for its exceptional customer service and knowledgeable staff. Customers frequently highlight the friendly and professional attitude of employees, with many mentioning that the staff work well together and create a positive atmosphere. Miriam stands out as an outstanding representative, known for her expertise, clear communication, and genuine care. Customers feel valued and appreciated, often noting that they are treated as individuals rather than just numbers. The store offers a wide range of products and services, including smartphones, high-speed internet, Optik TV & Stream+, security, and smart home systems. Visitors appreciate the smooth and efficient paperwork process, and many have had positive experiences upgrading plans or setting up new devices. Kirk is also highly recommended for his helpfulness and dedication to finding the best deals for customers. Overall, the store provides a welcoming environment with helpful staff who go above and beyond to meet customer needs, making it a trusted place for telecommunications services in Edmonton.
Like that was amazing service,Great attitude, absolutely the best location i've been to, and it's just because of the people working there
December 2025
I had the best experience of any Telus store I have ever been in. All of the employees were very professional and friendly. Kirk was the best. He worked hard trying to get me the deal I was promised on the phone earlier in the week. Very clean store. Amazing group.
November 2025
The woman working at the very front desk was very helpful in helping me set up my phone took less time then I thought and she was very kind had my old number good as new
