The TELUS & Koodo Store at Parsons Rd in Edmonton, operated by Clearwest Solutions, is highly praised for its exceptional customer service and knowledgeable staff. Customers frequently highlight the friendly and professional attitude of employees, with many mentioning that the staff work well together and create a positive atmosphere. Miriam stands out as an outstanding representative, known for her expertise, clear communication, and genuine care. Customers feel valued and appreciated, often noting that they are treated as individuals rather than just numbers. The store offers a wide range of products and services, including smartphones, high-speed internet, Optik TV & Stream+, security, and smart home systems. Visitors appreciate the smooth and efficient paperwork process, and many have had positive experiences upgrading plans or setting up new devices. Kirk is also highly recommended for his helpfulness and dedication to finding the best deals for customers. Overall, the store provides a welcoming environment with helpful staff who go above and beyond to meet customer needs, making it a trusted place for telecommunications services in Edmonton.
I walked in today and Miriam resolved my issue that I’ve been having for over a year with my account. She’s really professional and definitely knows what she’s doing. I will always be coming back here.
September 2026
Help me get new case for my phone and charger thank you
September 2026
Took my family here to get set up with new phone plans, service was excellent. Clear, concise communication from the whole team at this location, above and beyond customer service.