Trail Appliances, family owned and operated since 1974, is the largest independent appliance retailer in Western Canada with two locations in Edmonton. They offer a wide selection of quality appliances from top brands in North America and Europe. The store is known for its helpful and respectful staff, with knowledgeable salespeople who assist customers in choosing the best appliances for their needs and budgets. Customers appreciate the clean, well-laid-out stores and the helpful service, including fast delivery and in-stock items. Trail Appliances also offers cooking classes to help customers learn more about their new appliances. Many reviews highlight the excellent customer service, with staff like Nam, Saaid, and Henry going above and beyond to provide helpful advice and personalized assistance without trying to upsell. Overall, customers consistently have positive experiences, praising the helpful staff, quality products, and convenient services at Trail Appliances.
Working with Paul has been fantastic. Very knowledgeable and helpful on practical suggestions for our needs. We are repeat customers of Trail (and our families are long time customers). Highly recommend working with them.
March 2026
Dave Schorter and Austin Watts have been fantastic to deal, from our new kitchen appliances to a full water treatment system for our house. They are very knowledgeable and extremely helpful. Thank you!
March 2026
Excellent all around. Austin was very knowledgable and helpful as always.
