U-Haul Moving & Storage of Winterburn offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the professionalism and dedication of the staff, particularly highlighting an employee named Nicole, who is described as hardworking, knowledgeable, and friendly. Many clients feel valued and respected, noting the welcoming atmosphere at the location. While most reviews praise the service and support provided by the staff, there are some concerns regarding the condition of certain rental equipment. Some customers reported issues with leaking trailers that led to damage of their belongings. Additionally, a misunderstanding involving late fees and miscommunication about a rental vehicle being reported stolen has left some customers dissatisfied. Despite these issues, the overall sentiment is positive, with many customers expressing gratitude for the assistance they received. The storage facilities are noted for their security and reasonable pricing, making U-Haul Moving & Storage of Winterburn a reliable choice for moving and storage needs, although some customers recommend caution regarding equipment quality.
Trailer was ready to go and they even hooked it up for me. Easy drop off with the app.
July 2026
Pick up service was very good, the young lady hooked us up and we were gone! Return was the same. Staff were friendly and professional and made the service very easy. Thanks
Lawrence A
July 2026
The pickup was fast and efficient. Only had to wait in line for 2 minutes. In and out. Friendly staff. Drop off was the same. Unhooked the trailer and went in the store for a refund on the deposit. Staff were polite and courteous at both stages. I will be back for my needs.
