The Brick has been a trusted name in Canadian home furnishings since 1971, offering high-quality furniture, mattresses, appliances, and electronics at great prices through over 200 stores across the country. Customers often praise the friendly and helpful staff for their knowledge and professionalism, both in-store and online. Delivery teams are frequently commended for their quick, careful, and courteous service, ensuring items are placed where needed without damage. Many reviews highlight the delivery personnel's expertise, especially when adjusting doors or navigating stairs, and their willingness to go above and beyond to meet customer needs. However, some customers experienced issues with communication, including conflicting information about delivery dates and charges, which led to frustration despite the excellent delivery service. Overall, The Brick is appreciated for its quality products and attentive delivery teams, with staff members going out of their way to ensure customer satisfaction. The business continues to strive for better communication to enhance the overall shopping experience.
Fridge and mattress arrived well within the scheduled time. The delivery men were polite and considerate. I felt sorry for them as it was pitch black when they left the yard and they still had three deliverys to make before driving home. Kudos to those guys.
December 2025
The delivery boys are very exceptional at doing their job with the utmost professionalism.
October 2025
They did not have the model we were looking for on the internet but they were very knowledgeable about the tv's they had in stock. They showed us comparable sets and we made our purchase that day. Very friendly and helpful.
