Cap-it Grande Prairie is one of the largest stores in the Cap-it franchise, offering an extensive selection of high-quality truck parts and accessories. Customers consistently praise the skilled, friendly service provided by the store's certified professionals. The team is known for their commitment to standing behind the quality of their work and ensuring customer satisfaction. Many reviewers highlight the team's understanding and helpfulness, whether assisting with complex installation needs or going the extra mile to find the right products. One customer was impressed by how the staff traced wiring issues and fixed the problem at no additional charge during a return visit. Another shopper was delighted when the staff quickly installed a roof carrier box for free, even entertaining their young child. The store's dedication to customer service is perhaps best exemplified by the experience of a customer who was visiting from out of town. When the staff realized the factory crossbars on the customer's vehicle wouldn't work with the kayak racks they had purchased, the team sprung into action. They searched tirelessly, even coming in on a Sunday, to find the right crossbars and install them before the customer's departure. This level of tenacity and commitment has earned Cap-it Grande Prairie glowing reviews from satisfied customers.
After determining my busted fog light was a result of a cracked wire and not the led bulb, Matt fixed the issue very quickly. Also, purchased my led headlights from them and after two years they are still going strong.
October 2024
Matt and his staff were understanding and very helpful in helping me realize my dream setup for my overlanding rig. They continue to be very friendly and helpful. I highly recommend Cap It in Grande Prairie.
August 2024
Great bunch of guys. Easy to work with. Good customer service.
