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February 2024 by jevon vdp
Awesome service, came out and helped and let me borrow tools!
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January 2024 by Jarrett Wallace
Was told that the trailer is backed up by warranty and they have fixed only one issue.The axel fell off my $23000 trailer and also the paint job sucks.It has been 1 year and still no compensation or fix has been offered for these two issues.Chris is not a good guy to deal with and if you have a problem with their product he blames you for everything and says you didn’t follow this manufacturer specification. When in reality it is just a mistake made by them.I had my trailer there for promised warranty work for over a week and they were supposed to fix the paint and the charger issue. They didn’t do anything until I called them the day before I picked it up and asked is it ready.What horrible service and what bad customer support.I have fought them on every aspect and still have not been compensated.A buddy of mine also was told just to take a hike and offered only $500 to fix his paint on a 4 month old dump trailer made by load trail. Again not a cheap unit!!!For the money they charge now for these units I expect complete service and a quality product and customer support that is realistic.This is simple and these trailers are not rocket science machines. Very simple. The least they could do is accommodate your needs for warranty repair as the quality of Load trail is clearly suffering.Don’t buy one here buy a trailer from Capital trailer. All the United States trailers were not built for Canada climate.Double A is made in Alberta Canada and they are well built with a good product warranty and coating for our cold climate.I have bought a new triaxel from them. It is so much higher quality in every way!!I am not affiliated with them but I am a journeyman b pressure welder and can clearly say they are made to a way higher standard and you can support local economy!!Stay away from this horrible dealership!! You will regret your purchase!!
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December 2023 by All Things Newly Rustic S.
The owner and bookkeeping/accountant Trina are absolute disgraceful tyrants. Glen doesn't know how to operate a business or treat people and I have personally witnessed him yelling at customers, on the phone and in person. Trina (book keeper) will keep your money then behind your back her and Glen will call you horrific names and laugh at you for being dumb for your purchase. The staff? They have no clue what is going on and when they ask Glen questions, especially for a customer, they too get yelled and sworn at! The shop? I'm pretty certain that shop would get shut down for many health and safety violations if they were found! Including painters painting with no safety masks. This place is ran with pure absolutism from the top down. If it is help you want with your trailer or warranty after you purchase it, forget it, the only thing Glen will do is yell and swear at you, even if he was in the wrong which is normally the case. If it is a high quality product you are looking for with amazing customer service, I suggest you look elsewhere!
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October 2023 by Marina Knowles
Great service, very friendly and vwry relaxed atmosphere.
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August 2023 by Boyd Fox
Easy and pleasant to deal with. Very accommodating on requests. Will definitely recommend and use again.
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July 2023 by Rob Schulz
I’ve bought 3 trailers so far and every time has been a fantastic experience. I highly recommend others to check out 4c’s in Highriver for their trailer needs.
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June 2023 by Terry Witcher
From the original emails and phone calls with Glen and Jodi to Megan’s help with a hitch purchase and Nick’s comprehensive explanations and guidance on the trailer the entire experience was not only effortless but also enjoyable. A special shout out to Kim in the office for her efficiency with the paper work and for making the extra effort to print out a map so this old guy could find his way back to BC. Very happy with the trailer and I can highly recommend the High River crew a 4C’s Trailers. Capt. T. Witcher, Golden, BC.
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May 2023 by Joe Mccormick
Chris is amazing to deal with. Has always been fair wether we are repairing a unit, buying new or ordering custom.
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March 2023 by Allan Hyde
I recommend this place to everyone! I was on my way to BC on a camping trip and my trailers lights stopped working. After stopping at a couple of other places, Chris the service manager squeaked us in. Spent a couple of hours diagnosing the problem and got us on our way...all while my kids and wife were in the van. Can't thank him enough. Saved our vacation. Thanks again to Chris and the whole team!
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March 2023 by Jeremy Kish
Great service, great prices amazing trailer build
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March 2023 by Shane McEwen
Started out great with sales side of things then turned out to be a nightmare when I needed warranty issues to be done. Literally been dealing with warranty issues from the date I purchased to the time warranty was done done nothing had been resolved with at the proper photos and paperwork was sent in. they look for anyway not to pay. This dealer is a absolute fraud if you see there dealer sign drive the other way.
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March 2023 by Holly Busch
This store is more than "just trailers" the staff is one of a kind , just fantastic. Thanks Rock and Root
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March 2023 by Carl Chad
Bought my new race trailer here and wow great people to deal with was a real pleasure !!! Thanks Guys !!!
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March 2023 by TJ Marriott
I just purchased my second trailer from 4C's. The no hassle experience from both Glen and Jodi is amazing . The prices are great and the turn around on a custom trailer was very fast. I would highly recommend them! You will not be disappointed.TJ Marriott
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March 2023 by Clifford Sylvestre
Terrible especially dealing with a former politician he knows how to lie with a straight face Glen Carr
