-
March 2024 by Jim Unterschultz
I happened to deal with Bill exclusively but I can imagine that the whole team must be awesome. Bill has customer service nailed. Every detail was managed as described. The entire process was painless. I particularly appreciated the alliance with Enterprise for easy car rental pick-up and return. Flawless workmanship. Thank you!
-
February 2024 by chloe morris
I had an amazing experiences with Bill and his team at Fix Auto. I am a student and Bill was able to fix everything within my budget, as well as completing the work professionally and in a timely manner. I would highly recommend Fix Auto in High River for anyone who needs repairs.
-
February 2024 by James Koz
I was in an accident Friday evening. First thing Saturday morning I called around to get a quote. I called Fix Auto and Bill answered my call. He told me he would be at the shop for another half an hour and could squeeze me in. He had plans with his wife. I arrived as quick as possible. Bill was excellent to deal with. After he looked over my car he asked me to start it. Unfortunately it wouldn't start. He checked all that he could to get it started. It appeared to be an electrical issue. He went above and beyond to get me a rental car that same day. He even offered to drive me to the city to pick it up. Now remember he had plans with his wife. Luckily a friend picked me up but I still kept him at the shop much longer then he was planning on being there.The following Monday (today) I arranged to have the car towed to the VW dealership to get the electrical looked at. Bill called me and told me he watched my car being loaded on the tow truck. Its a brand new car and he knows how particular I am with my car.I can't thank you enough Bill for all you have done to make this bearable and seamless as possible. My apologies to your wife for ruining your Saturday together.To all that read this review and are in need of auto body repairs do not hesitate take it to Bill at Fix Auto in High river. And to those that currently don't need repairs keep Bill in mind if you ever do need auto body repairs. Heck even purposely crash your car just to deal with such a stellar swell guy ?.
-
February 2024 by D Mac
They have been amazing, was rear ended and the repair work was perfect, the aftermarket bumper my insurance approved has rusted twice, they have gone the extra mile as far as to order the part from manufacturer at his own cost.
-
February 2024 by Rob C
Our insurance company (Co-Operators) sent us a list of collision repair shops that they recommend, so I started looking around the Okotoks shops for Google reviews as that is a good indicator of the quality of the shop. I happened to check out Fix Auto High River and noticed they had a 5.0 Google Review average (!!!) and told my Wife that I don't think I have ever saw that before. So I started reading reviews from customers and it was evident within a few reviews that there is a reason they have such a high rating. I called and got Bill on the line and it was within 10 seconds that I decided I wanted to use Fix Auto High River for our repairs. I cannot Recommend Bill, Josh and the Team more! From the initial phone call to when I picked up our vehicle last night, Bill and the team were nothing but 10 out of 10 professionalism with a big helping of making sure their customers are taken care of. If you are reading this review because you are looking for the best of the best in collision repair, you MUST call Bill at Fix Auto High River, I cannot overstate that. These days, its hard to come by businesses that go above and beyond for their customer and stand behind their product and workmanship. Fix Auto High River couldn't hold themselves to a higher standard and that is just so refreshing. Thanks again team for the great experience!
-
February 2024 by marc desrochers
Great service, quality and on time!
-
January 2024 by Maude Holly
I called to get a quote for my vehicle to this shop. I explained my vehicle had been vandalized in the fall. When the owner of the shop realized who he was speaking to, and that he knew the person who vandalized my car, he decided that it was a “conflict of interest” and wouldn’t even look at my car, instead choosing to support the perpetrator of the crime against me, and forcing me quite a distance outside of town to retain services for a quote as the person involved is related to car services and is well known in town and I can’t use anyone else in town as they are related. He made me feel revictimized and obviously supports the person who committed the crime. Just needed a quote buddy. Just need my car fixed.To respond to your review - having spoken to victim services and the crown, both are appalled at your lack of willingness to simply provide a quote for a repair. It shouldn’t matter. It’s a car to be repaired. That is the view of the law enforcement I spoke with after my call with you.It does not make my case easier for me to have to seek services elsewhere, out of town, at a distance, because you’re buddy buddy with a criminal. If you are unable to provide a fair quote because your friend vandalized a car that really says a lot about your integrity and who you support, especially as even law enforcement rolled their eyes. Conflict of interest indeed.
-
January 2024 by K C
We were so impressed and would HIGHLY recommend Fix Auto High River to anyone and everyone! Bill & Josh were amazing to work with! They have a great team of true professionals! Friendly, accommodating and have created such an inviting environment with-in their business. They did the work and all the communication with our insurance company; They were prompt to attention and had genuine concern that we understood the process and time frame. EXCELLENT service and FABULOUS workmanship! Keep up the great work! Thank you, Bill, Josh and Team! Your efforts are greatly appreciated!
-
January 2024 by Krystal Kelly-Connor
I'm so impressed and would HIGHLY recommend Fix Auto High River to anyone and everyone! Bill & Josh were amazing to work with! They have a great team of true professionals! Friendly, accommodating and have created such an inviting environment with-in their business. They did the work and all the communication with our insurance company; They were prompt to attention and had genuine concern that we understood the process and time frame. EXCELLENT service and FABULOUS workmanship! Keep up the great work! Thank you, Bill, Josh and Team, your efforts are very appreciated!
-
December 2023 by Cody Broom
Fantastic experience at this shop.Bill and his crew went above and beyond in every way!Highly recommended ?
-
December 2023 by Wes Vander Ploeg
Just recently had my car repaired from hail damage.They are very professional and they did an amazing job on the repairs. They are highly recommend.
-
December 2023 by rod reid
Hello.bill and the guys are top notch.they handled everything with the rental and did a perfect job on the back end of my kia.i would highly recommend this shop.
-
December 2023 by Len C.
Stopped off on the way by for an unattached shroud under the front fender that wouldn't respond to words of plea, magic, or outright threat. Bill gladly took his mat outside and got down for a look and just fixed it right up and sent me on my way with a smile. I thanked him then and I thank him now, as I make this my go-to body shop.
-
November 2023 by Sandra Rocco
My recent experience with FIX AUTO High River was remarkable. Joshua answered all my questions very professional and put my concerns at ease. Recommended also by my insurance provider. Thank you FIX AUTO.
-
November 2023 by cheryl
Bill was great right from start to endReally appreciate your great service
