Holiday Inn Lethbridge, an IHG Hotel, offers a comfortable and welcoming stay for guests. The staff is friendly, courteous, and genuinely cares about guests' experiences. Many reviews highlight the excellent service, with staff members like Nimisha, Precious, Tinda, and Blaine going out of their way to ensure guests feel at home. The hotel features a clean, quiet, and spacious room, along with a very nice pool area that kids especially enjoy. The waterpark is noted for being very clean and a great attraction for families. Guests also appreciate the convenience of an attached restaurant, Tony Roma’s, which provides good food and the bonus of free meals for kids under 11 when a regular meal is purchased. The hotel’s location is considered good, with easy access to nearby amenities such as a restaurant and bar. Overall, the experience at Holiday Inn Lethbridge is highly positive, with friendly staff, clean facilities, and a warm atmosphere making it a recommended choice for both relaxation and family stays.
Richelle at the front desk was absolutely amazing!!!! Such a pleasure to deal with upon check in and check out.
September 2026
We really made the reservation because of the pool and especially hot tub. After we had paid and checked in, we're told the hot tub was down. Because we had made the reservation on line, not through Holiday Inn, we weren't given a refund. Temp control is old, on the ac unit itself. Not a wall unit like most modern hotels
September 2026
Recommended for families. Nice to have the restaurant attached. Don't forget to grab a towel at the desk before you go in the pool!
