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December 2023 by Shweta Suryavanshi
Visited this place on Black Friday to get discounts or their super deals but everything just overpriced and on that they are giving discounts which is so disappointing. No workers to help you on the main floor/first floor whole store was empty. I search almost everywhere to any worker who can direct me the right place where I can get the stuff I was looking for. The place is huge with no workers definitely need more staff to clean the mess. Fitting rooms are pretty messy sharp pins everywhere, the rooms are not open need to find the worker who have keys to open the rooms. After spending 1.30hr just buy men’s shorts and we left the place.90min free parking available (need to take tickets at door).Just a regular price so don’t expect that you will get huge discount. The collection is good! So if you are looking for nice decent clothing it’s a nice place(but feel pricey after discount) give it a try!
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November 2023 by Dmytro Volchenko
I was very disappointed after our visit today. The store uses BIG discount advertising, and when you come to pay your items, they simply DOESN'T honore their advertising. We had a president letter with 25% off, and also they have a promotion "Buy more save more" ( spend $250 to get an additional 40% off). Our bill was $600+ and we literally spent one hour because the cashier was trying to help but couldn't figure out why we aren't getting all the discounts. In the end, another person came, I was told that our watches are excluded from the promotion, while they have the sign on the shelf that our watches are under promotion. I have attached the picture. We didn't want/ need to buy the watches and we have decided to buy them because of the promotion. I ended up paying our bill because I didn't want to leave my wife upset. It's seems to be a good sale strategy, I saw another 2 people were trying to get the discount as per advertisement, and another person only received a discount after she asked for it. What a mess... Always check your prices in this store!
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October 2023 by Zeke News
I love "Bay Days"! At least I did for the past 30 years. Lethbridge Hudson Bay was a disappointment. There is no customer service anymore. No one was working the floor to ask questions. Poor selection in lingerie and women's shoes. The one fitting room area was a long way from the intimate (bras & panties) area. Sale prices are still great, and a person feels they are getting a decent deal.
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October 2023 by Tyler Pollock
Thanks to Hugh at Hudsons Bay Lethbridge for his dedication to customers and men's fashion.
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October 2023 by Ryan Gorham
I’d give them zero stars if I could. I ordered some items online and when in to pick them up after they sent me an email saying it was ready to pick up. They couldn’t find my order nor my items so I went and bought some new items and was going to let my order for pickup time out and refund me as their policy stated it would after 7 days. On the 7th day they claimed I picked the items up which I obviously didn’t as I’d already gone in and purchased the items.
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September 2023 by ShuBhaM AhuJA
Shay was really helpful at front end. She assisted me with all my queries and wrapped my gifts really well for my family. We do need more people like her in our community who love their Job and made our shopping experience great!!
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September 2023 by Nasoko 2693
Disappointed. There is not much else to say. We went in looking for makeup storage but couldn't even find makeup. They do have a nice selection of kitchen wear but it is very expensive and you xan buy the same item at Canadian Tire for less.
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August 2023 by Destination Diaries with Matt
An excellent store for acquiring branded apparel with a plenty of choices.Free parking is available for 90 minutes, followed by the option to purchase a paid ticket. The store also offers a points system for purchases, and the clothing is spread across multiple levels of the building.
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August 2023 by Tracy Beaulieu
I haven't shopped at The Bay, for so long, I have nothing to share. I have a $25 gift certificate that hasn't been used yet. I may order through The Bay online.
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August 2023 by Jeff Gourd
Great place to shop, and the people make it amazing! If you're in the neighborhood, stop by. Thanks Ida
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August 2023 by Mik B
The shorter small dark haired lady in the fitting room today was awful. She was rude to every customer that were using the fitting rooms, she rolled her eyes when a customer asked for a different size. She yelled at my 8 year daughter, because she didn't answer when she knocked on the door. Slamming doors, and huffing while walking away. Completely unprofessional! When I told her she didn't need to be rude, she just continued to roll her eyes and slam things down. She should maybe find a different profession, because customer service is not for her. And no this is not just a bad day, we've seen her act this way before.Every other sales associate we dealt with was friendly.
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July 2023 by Dennis Babb
This place is never busy so it's more relaxed (it's a big store so when it's busy it doesn't feel like it) the guy upstairs don't remember his name he is bald skinny older gentleman if your a guy go to him for fittings he knows his stuff tbh he is the reason you go there he can look at you and instantly knows your size and is correct I took my groomsmen there and bought suits because of him also why rent when you can own for hardly anymore and then groomsmen have a gift(the suit) to wear other places this place has everything furniture clothing, appliances
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April 2023 by Ken and Kellie Giovinazzo
Huge sale on right now, seasonal items marked 50%, and some items are an additional 30%off!!Very nice staff!All in all a great experience ?
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April 2023 by Sharon Smerek
I have always liked shopping at the Hudson Bay stores . I am happy we have one in Lethbridge . It is always nice to go there on special events day . The manager is a wonderful person . Her staff is polite and helpful .
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February 2023 by Paul Shanks
Store was a mess furniture all over the place . Not very appealing.
