Ashley HomeStore receives positive reviews for its helpful and polite staff, as well as efficient delivery service. Customers appreciate how staff members like Derik, Francois, Noor, Andrew, Scott, and Tara go out of their way to assist with product selection and provide detailed information. Delivery teams, especially Francois and Curtis, are praised for their professionalism, arriving early and completing the setup quickly, even going above and beyond by helping move existing furniture. Staff members are described as courteous, knowledgeable, and attentive, making the shopping experience smooth and enjoyable. Customers also value the staff's willingness to find specific items and their patience in explaining product details. While the overall service is highly regarded, some mention that delivery can feel rushed or inconvenient at times, especially when handling large or complex orders. Despite this, many express gratitude for the helpful staff and quality service, with some planning to return for future purchases. Overall, Ashley HomeStore is seen as a store with friendly staff and reliable delivery, providing a positive shopping experience.