Best Buy is a popular electronics store known for its wide selection of products, including computers, mobile devices, TVs, and video games. Customers can reserve items online for in-store pickup or enjoy free shipping on orders over $35. The store offers a Low Price Guarantee and features the Geek Squad for technology support and repairs. Many customers praise the excellent customer service, with specific mentions of helpful and friendly associates. However, some reviews express frustration with warranty issues, particularly regarding product replacements and gift card policies. Despite mixed experiences, Best Buy remains a go-to destination for technology purchases and support.
The in-store staff: Lovely and incredibly helpful. I was serviced by both phone and computer representatives and I felt like a valued customer. The automated phone service: Unreasonably Infuriating.
January 2026
The guys there were amazing to deal with and help us out trying to get our phone! Highly recommend!!
December 2025
I Would like to thank Dawson for answering all my son’s computer questions. His customer service was professional and worked with us to find a great first laptop . Boxing Day shopping was a success! Thanks and would recommend to family and friends
