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December 2024 by Annabelle Pydiah
Thank you Miss Kathy for your precious help and advice. WONDERFUL SERVICE.!
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December 2024 by Colin French
Great customer service and phenomenal management staff! In particular, Debbie was very helpful. Didn’t try to brush me off. Made me feel that my concern was important. Tasked her with a project for looking up a receipt and although busy and staff were calling in sick, She still focused her attention on helping me. Greatly appreciated the customer service, Thank you Debbie!
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December 2024 by Richard Collins
The staff there are Great 👍 and are willing to help you with your needs . And are getting bigger by the week.
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November 2024 by Curtis Polishuk
Great price and quality exterior door trim
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November 2024 by Carolin Armstrong
Great customer service for a smaller store , good prices and decent in stock selection
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November 2024 by Skye McDonald
I have had a couple crappy experiances here. There is a very helpful gentalman named Grant that keeps me coming back. Thank you very much Grant and keep up the great work. It doesn't go unnoticed and it is very appreciated!
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October 2024 by Timothy Lavallee
Good for most of your building materials needs.
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September 2024 by cheryl wall
Thank you to Chris my salesman, who was friendly and funny also to my delivery guys Brennan and Tyrell for doing such an awesome job and also being nice
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September 2024 by Margaret McAllister
Angela H & manager Pradeep made what would otherwise be a frustrating situation very positive & resolved my problem satisfactorily! Thank you to both of you! I will return when the need arises!!
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September 2024 by Invicteus
Today I came in looking for the most obscure piece for my portable dishwasher and the one you carried didn’t work for me so Matt from your parts counters helped me for over 20 minutes find something that we could rig together to work, Matt today you went above and beyond for me and I will forever be thankful for your kindness definitely recommend this location as all there staff is great but Matt if definitely by far the best
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August 2024 by Peter G.
Small store but good
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August 2024 by Kristine nielsen
Went looking for a portable ac unit in store on south side red deer . Could not find one employee for a good 23 minutes until we seen one helping a fellow customer , then seen another one and he asked us if we needed help finding something which we were directed to the wall with the ac units . Another couple people were looking at units as well and not one employee helped them . We grabbed a ac unit from the front of the store by the tills as there wasn’t much left . Again not one employee helped us or even asked us if we needed help checking out . As there was 3 employees standing at customer service desk talking amongst themselves ignoring customers . We did self checkout and did our payments and not either one of the employees said have a good night or asked us if we had found everything . Absolutely worst customer service . Will not be shopping at this location again .
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July 2024 by Michelle Millar
Walter in the hardware department was an amazing staff member who helped two confused older women . He was patient and found us to let us know we grabbed the wrong item. Great employee
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July 2024 by Kelsey McKendry
Went into the store looking for items for deck stairs. Ended up talking to a total of 5 different people. I was sent around in circles to ask people with my toddler in tow. No one had a straight answer or they weren’t signed off to operate the saw to cut down lengths. Was told to talk to the counter where I stood and had a conversation and was sent back to the guy that sent me to them.
Had a lovely gentleman in the fastener department help me out with what I needed there.
Same day placed an online order for my garden items since I was done after 1.5 hours of trying to get help and such for my stairs. Called the next evening to be told there are additional charges of 5x$35 for pallets on an already $1400 order and that they can’t deliver it for another week. I was told the pallet charge is refundable if I was to return the pallets to store which is great but we never shop in that town. So we will see if what we were told about being able to return them to the Calgary area (after much confusion and Managers consulting each other about paper vs online receipts when apparently the pallets can only be returned with paper receipts and they wanted to process this charge over the phone since it’s an online order to begin with) instead for our money back holds true or not. Feeling very disappointed that through the entire experience I had talked to 8/9 people in 24 hours and got different answers from each if I got any answer at all. Be aware of hidden charges when ordering online as they quickly add up to $200.
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July 2024 by Steve Campbell
Went to the paint dept and was given great advice on selecting paint
