The Shoe Company offers lots of styles and sizes in a well laid out store. Reviews note the staff are very helpful and great, often going above and beyond, with several employees offering to help and greeting customers. Service is generally described as impressive, with smooth and quick returns and staff willing to call other stores to find items. However, some experiences are mixed, with occasional comments that product selection can fall flat or be limited, and rare instances where service during a search for an item seemed insufficient.