“Best expierence buying a sofa here. Sales Associate Zeeno K helped us with picking put a sofa perfect for us. She explained the materials of many sofas to help us choose the best one as pet owners. Next time I am here, I will be asking for her to help us again.”
“We’ve been buying our furniture from here for years. We’ve redone both living rooms twice now and both times ended going with Perfect Home after shopping around at other places first. This time we were helped by Jenn and had a fantastic experience. She was super knowledgeable on design and helped us find exactly what we were looking for without any sales pressure. Thanks Jenn!”
“Alexander helped us today on getting a new couch and he was fantastic! Answered any questions that we had and was lovely to work with and talk to! Second time our family has bought furniture from this location and will for sure be back!”
“Amanda was exceptional and we purchased a bed I didn't think I would enjoy. She showed us all the mattresses and bases and we made a purchase tye best day. We are a returning customer.”
“Wife and I bought a new dining table set and drove from Lethbridge to pick it up on a weekend. Staff loaded everything in the trailer and assured me that everything was in the boxes for assembly. When I got it home and unloaded everything we found out that the base of the table was missing. I emailed Carol on a Sunday morning and explained the situation and that I would like the base shipped to me as I had already removed our old dining table and we had family coming on Thursday. Carol went above and beyond, explaining her concern for damage or not making it to me on time and instead took it upon herself to put it in her car and drive it to me. I am more than pleased with the customer service we have experienced and will certainly be back! Very glad to see that there are still some companies that value their customers, we all make mistakes but it’s what people do to correct them that makes all the difference!”
“I was very happy with the service I got at the brick Airdrie finding a platform for my guest bed. Sonia helped me find the right option and Gurpreet managed all the final details. They were both so pleasant and easy to deal with and made this a painless shopping experience! A few days later Hasim and Alex arrived to assemble the bed for me on time. Communication was always clear. They were efficient and very polite young men! Five stars.”
“I recently purchased a La-Z-Boy couch in December at the Cross Iron store and I absolutely love it. It’s very comfortable, and I really love having the ability to adjust it into different positions so I can fully relax. I’m extremely happy with my purchase and with the excellent customer service I received.
The sales team was professional, helpful, and very diligent throughout the process. I also really appreciated that because I bought it just before Boxing Day, they honored the Boxing Day promotion and applied the 20% discount as promised.
I was also very pleased with the delivery service. The couch was delivered on time as promised, and the delivery team was friendly and helpful. They brought it in, showed me how to use the remotes that came with it, and even moved my existing couch down into my basement family room for me, which I truly appreciated.
Overall, it was a wonderful experience from start to finish, and I would highly recommend La-Z-Boy.”