5 Star Uniforms By Derks Sherwood Park is a business with a long legacy in tailoring, striving for hard work and elegance. The process for ordering suits can be super smooth, with staff described as knowledgeable, very accommodating, and respectful of the customer's vision, leading to perfect results and a high recommendation. However, experiences can vary. Some customers report a headache experience with miscommunication, confusion, broken promises, and a lack of returned phone calls, causing stress. Issues with online orders for items like boots have also occurred, featuring little to no communication, no tracking or updates, and significant delays when items ship directly from the manufacturer overseas, which customers find disappointing. While the business can be very accommodating with cancellations and refunds, communication and fulfillment timelines can be inconsistent.
Super.Great people.Good serviceRecommendations for anyone to go their
April 2023
Sherwood Park location has better parking than their old strathcona spot. The same great service as always.
October 2022
Dealt with Derks for our wedding. Just a headache experience from beginning to end. Miscommunication, (thanks for returning all my phone calls guys haha) confusion and broken promises. Suits looked great in the end. But I was stressed about it until the 11th hour.
