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November 2023 by Inda Xayc
A lazy and ignorant tailor who doesn’t want to help customers and doesn't know how clothes should fit, so when you ask to make your pants 1 size smaller — they make it 2 size bigger...Don't forget to call my employer, so he can threaten to fire me.
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August 2023 by Wade Giles
Derpy Derps....RUN AWAY, don't walk.Their suit rentals are hanging on by a thread, yes seriously, it's been stitched back together countless times.2/3rds of my wedding party had their pants rip at the seam. Thank god this happened before the ceremony. Luckily mine the groom ripped at the end of the night.They just acknowledge that happens sometimes. But eh! Congratulations though, you're married, that's exciting. Fill out this form and forget about it. We won't reach out to you.In all seriousness, this was a horrific experience, and I strongly recommend you go anywhere else. I would not recommend this place if the rentals were free.I don't recommend Derps
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August 2023 by Adrian Borowsky
Horrible communication from the manager. Left numerous messages over the course of the last month, and it is apparent she couldn't care less to respond. Do not recommend.
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July 2023 by Ross Jameson
Super.Great people.Good serviceRecommendations for anyone to go their
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June 2023 by Megan E.
The whole process with Derks went super smooth. Most of our group was from the US, so we couldn't get them all in to get sized there. The guys just sent us their sizes and we relayed them to Derks, and all our suits came out perfect. Additionally, people arrived in town at different times, so not everyone was able to come in at the same time to get their suits and try them on. They were very accommodating with that as well. Also the process for going in and picking suits was very smooth, their staff is knowledgeable on trends while still respecting your wishes of your vision for the attire. Highly recommend!
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April 2023 by Penelope Ready
Sherwood Park location has better parking than their old strathcona spot. The same great service as always.
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March 2023 by Stacy Dolynny
I sent my wife there to purchase suits for both my sons. The sales guy was great the female manager not so much. The female manager and sales guy argued about tailoring so we left. We tried to shop local but not today. Went to Moores in south Edmonton to spend our $2200.
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October 2022 by Bryan Gauthier
Dealt with Derks for our wedding. Just a headache experience from beginning to end. Miscommunication, (thanks for returning all my phone calls guys haha) confusion and broken promises. Suits looked great in the end. But I was stressed about it until the 11th hour.
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October 2022 by brittany webb
Unfortunately our experience with Derks has been a negative and stressful one and we would not recommend renting suits from this company. Not only were there sizing issues, Derks double charged one of our groomsmen for his suit after we had already paid for all the suits in full a while back. It has been a nightmare trying to get refunded for a mistake on Derks part. After multiple phone calls to multiple people from different levels of management we still have not received a refund from head office. It has been 2 months dealing with this and I have a feeling we will never see our money back. At this point we are not sure what else to do other then to warn people to avoid this company and it's horrible customer service.
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October 2022 by Bryce Michalewich-Hunter
I've been to quite a few weddings where I needed to rent an outfit. I recently went here for another wedding. This place was by FAR the worst wedding rental Experiance I've had. It took several hours to be fitted the first time and when we came back for the final fitting before renting so many things were incorrect and had to be altered. In fairness, they were relatively quick during this part, but they also had 4 staff working together at this point. Also if you need a refund for any reason, they are unable to simply refund your card. I'm sure people have had great Experiances here, but I won't be recommending a single person I know to rent anything from here.
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May 2022 by Spencer Wold
Little to no communication after placing online order with Derks Uniform for boots ordered over 2 weeks ago. No tracking or updates via email. I had to call 3 times, with a promise of being called back when they were not busy each time, until I was finally able to speak to someone. Was told my order was being shipped from Europe directly from manufacture and would take another 4 weeks. What?? What’s the point of ordering boots from you, a local retailer, if you’re literally just placing my order with the manufacturer overseas? I could have done that myself. I unfortunately had to cancel my order due to needing these boots for work sooner than that timeline given and Derks was very accommodating for that + the refund.Please update your website to express what you do versus do not currently have in stock and if I’m paying $20 for shipping alone… and it’s THAT delayed, it would be appreciated to be updated accordingly. I’m usually a advocate for Derks, but this experience was extremely disappointing.
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March 2022 by Peter Mills
Great customer service, very knowledgeable staff, product in stock
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March 2022 by Geordie Cheeseman
A wide selection of institutional wear and dress uniforms.
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February 2022 by Jon Eeuwes
Service was great. Got us in last minute for a uniform fitting that needed to be done quick quick. Lily was amazing, very personable and effective. Highly recommend going to see her and Dirk's here.
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February 2021 by Nancy Culyer
I have been looking for a face mask for a while, wanted a cloth mask that I could wash and reuse. I came across Derks website and liked what I saw. I initially ordered two masks and liked them so much that I ordered three more(in different colors). I like that the site shows how to measure your face for a proper fit and the amount of different colors available. I was in touch with Kelsey about my order and his response was quick and even though the conversation was by email he seemed to be friendly. I actually emailed him to ask where I could post a review and my question was quickly answered. I would definitely recommend buying a mask from Derks Uniform.
