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“Excellent customer service, we’ve dealt with two gentlemen there and both provided exceptional service. Very happy with our experience and this location will always have our business!”
“Very knowledgeable staff which made the process very easy. Im definitely having great sleeps on my Serta perfect mattress would highly recommend it and the store.”
“I have been using the brick materials 2009 becaus of the good quality and their customer service. I dealt with Dale De Smèt and he's really trained for his job.”
“Our experience with your salesman was very informative and helpful. Mr David Machado. Was able to assist us in our purchase
The young men who delivered and assembled our bed were polite and friendly and very efficient. Thank you for such a great experience
Brian and Catherine kennard”
“We loced the experience at Konto, the sales rep was very helpful and not pushy, the furniture is nice and the delivery team was very professional, clean and quick”
“Love this place, we went to a number of stores and found these guys to absolutely the best customer service. Haris was very personable and knowledgeable about beds. Would recommend them.”
“Store is currently in the process of moving locations due to an expired lease, and the original business number is disconnected. I do not know if the owner wants his personal address, where he is currently running the business from, shared online, but he will provide his address if you contact him. His number can be found on their Facebook page, or I submitted an edit for the Google Maps listing.”
“The purchase we made was simple and clearly communicated. We recieved an email from The Brick precisely when they said we would, the gentleman showed up, worked well in tight quarters, were helpful and curtious. They removed their shoes, we had a good laugh and helped me install the brackets on the tv and then lifted the tv to its final home, all within minutes. Well done gentleman. Much appreciated.”
10AM - 7PM
10705 - 101, Edmonton
Mattress Stores
“We came at the Bricks South Surrey branch, and the Guy name Robert did the good job, he is very polite and completely professional. Highly recommended. Keep it up!”
“I had an amazing experience at Best Home Furnishings! From start to finish, everything was smooth and enjoyable. Sal was absolutely phenomenal, he really took the time to understand exactly what I was looking for and guided me through all the options without any pressure. His knowledge, patience, and genuine care made the whole process easy and stress-free.
Overall, my experience was a solid 10/10. I highly recommend Best Home Furnishings, and if you get the chance, definitely ask for Sal!”
“We had a great experience with Factory Direct Furniture. Our delivery team (Sam, Moe, and Ahmed) did an excellent job. We were originally told that installation would take two days, but they completed everything in just one full day. They worked consistently, were respectful of our home, and showed real care in how they assembled everything.
I also want to acknowledge Gary, the manager. He was attentive, detail oriented, and kept us informed throughout the ordering process. He helped us finalize our selections and made sure all of the details were correct. Arjun, the first salesman we met, was also helpful and pleasant to work with.
Overall, the service from purchase to delivery and setup exceeded our expectations. We would definitely recommend Factory Direct Furniture.”
“Jayden was very friendly. Went in for foam to re upholster chairs. They had the foam in stock and even cut the sizes for me. Was in and out satisfied within 15 minutes.”
“I was at first skeptical about the excellent price of the LG dryer they advertised online. However a phone call to Shawn and a look at the other reviews assured me it wasn't a scam. Shawn personally delivered it the next day after first inspecting it to insure there was no hidden damage. Great service, great prices, highly recommended!”
“The delivery men were very polite and very efficient but I didn’t think I’d have to take all the packaging off. Not my experience with other furniture delivery. Flipping the couch, I can understand doing that myself since I had to hook up all of the recliner apparatus.”
“I can genuinely say working with Brent was the best customer service I’ve received in my entire life. Brent made what’s usually an overwhelming, and stressful shopping experience into something fun and exciting with his extensive expertise and incredible personality. I never felt pressured in the slightest and he explained important facts about each mattress and pillow that I wouldn’t have even considered. I’m so grateful for his support in this big purchase and if I ever needed another mattress or pillow he’s the first person I’d go to for help. His kindness and knowledge really shine through and this store is so lucky to have him. So excited to receive my first ever king mattress tmrw??”
10AM - 6PM
6408 Gateway Blvd NW, Edmonton
Mattress Stores
“I had a great experience here. The staff were polite, patient, and very knowledgeable. They took time to answer my questions and made sure I was satisfied with my purchase. Good quality products and excellent customer service.”
“Ahmed was polite, helpful & Informative. Product was exactly as advertised and better quality than expected. I'm not that easy to please but he earned my trust.”
9:30AM - 6PM
9929 170 St NW, Edmonton
Mattress Stores
“I went in to the store to look at pillows and Brent helped me to find the PERFECT pillow! I expected a transition period to adjust however the first night I slept like a baby! Brent was very knowledgeable - listened to my pillow concerns and presented all of my options - trying them is imperative and I am grateful for his help.”
“I came in with no idea what type of mattress I should get and Sohel helped me find the perfect one even helping me fit it into my budget. Very helpful and friendly, I will be recommending sleep country in the future.”
“The Sales person was very knowledgeable and was able to go to the trouble of getting all the electronic equipment hooked up to show us all the various options for this purchase. When I couldn’t get in to finalize the payment on the day arranged, there was no problem delaying it for an until the next week.
He was very good about describing what to expect during delivery and told me to call him if everything did not arrive I damaged and was not fully installed. The electronics were fairly complex to hook up. All went smoothly and everything was working as expected. The delivery guys were great, also very knowledgeable and helpful making this delivery well worth the cost of delivery and set up service. It was nice to see that they sent 3 guys so it was a fast and efficient, a pleasant experience to see our delivery guys that seemed to enjoy their jobs even though this was the last delivery of their day.”
“Robert at the St. Albert Trail location provided us with outstanding customer service. His expertise and knowledge of everything you need to get a great nights sleep was so appreciated. Robert was incredibly personable and made sure we got the lowest price. We felt like we were buying from a family member. Wake up and run, don't walk to Sleep Country and ask for Robert!”
“Shopped at the north Edm location. Darren helped us purchase our couches and price matched them to beat the best prices on Canada! Excellent customer service, extremely knowledgeable, kind, and patient. Thank you Darren!!”
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“Going with a quick 5 star review. Went in with my wife today and had the best possible help from Richard. We had our mattress narrowed down to two within about 10 minutes. He explained everything precisely no smoke and mirrors and everything he said, made good sense.
It’s hard to find an employee nowadays, who is able to do this. Like for real. A good salesperson is hard to find! We decided to head to sleep country to have a look before making a decision but on the way there, I told my wife I’m buying a mattress from Richard today. After a quick stop at sleep country, we realized why we were buying a mattress from Richard. The customer service was not great at SC. We were back at the brick within the hour and made the purchase finger. Fingers crossed for a smooth delivery.
We have never been in this store before we are new to St Albert. This man is a treasure.”