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“Excellent customer service, we’ve dealt with two gentlemen there and both provided exceptional service. Very happy with our experience and this location will always have our business!”
“I have been using the brick materials 2009 becaus of the good quality and their customer service. I dealt with Dale De Smèt and he's really trained for his job.”
“Our experience with your salesman was very informative and helpful. Mr David Machado. Was able to assist us in our purchase
The young men who delivered and assembled our bed were polite and friendly and very efficient. Thank you for such a great experience
Brian and Catherine kennard”
“I had a great experience purchasing a mattress! Brett, the salesman, was incredibly friendly and took the time to answer all my questions to ensure I found the perfect bed. He was very knowledgeable and made sure I felt confident in my choice. The delivery was smooth, and the delivery man was excellent—friendly and professional. Overall, the service was outstanding from start to finish. Highly recommend!”
“We loced the experience at Konto, the sales rep was very helpful and not pushy, the furniture is nice and the delivery team was very professional, clean and quick”
“Love this place, we went to a number of stores and found these guys to absolutely the best customer service. Haris was very personable and knowledgeable about beds. Would recommend them.”
“Store is currently in the process of moving locations due to an expired lease, and the original business number is disconnected. I do not know if the owner wants his personal address, where he is currently running the business from, shared online, but he will provide his address if you contact him. His number can be found on their Facebook page, or I submitted an edit for the Google Maps listing.”
“The purchase we made was simple and clearly communicated. We recieved an email from The Brick precisely when they said we would, the gentleman showed up, worked well in tight quarters, were helpful and curtious. They removed their shoes, we had a good laugh and helped me install the brackets on the tv and then lifted the tv to its final home, all within minutes. Well done gentleman. Much appreciated.”
10AM - 7PM
10705 - 101, Edmonton
Mattress Stores
“We came at the Bricks South Surrey branch, and the Guy name Robert did the good job, he is very polite and completely professional. Highly recommended. Keep it up!”
“I purchased my furnitures from The Best Home furnishings and had the best experience ever. From the purchase to delivery was extremely smooth. I had an issue post delivery of one of my furnitures and complained about it, to my surprise a new one was ordered immediately and delivered at no extra cost.”
“We had a great experience with Factory Direct Furniture. Our delivery team (Sam, Moe, and Ahmed) did an excellent job. We were originally told that installation would take two days, but they completed everything in just one full day. They worked consistently, were respectful of our home, and showed real care in how they assembled everything.
I also want to acknowledge Gary, the manager. He was attentive, detail oriented, and kept us informed throughout the ordering process. He helped us finalize our selections and made sure all of the details were correct. Arjun, the first salesman we met, was also helpful and pleasant to work with.
Overall, the service from purchase to delivery and setup exceeded our expectations. We would definitely recommend Factory Direct Furniture.”
“Jayden was very friendly. Went in for foam to re upholster chairs. They had the foam in stock and even cut the sizes for me. Was in and out satisfied within 15 minutes.”
“I was at first skeptical about the excellent price of the LG dryer they advertised online. However a phone call to Shawn and a look at the other reviews assured me it wasn't a scam. Shawn personally delivered it the next day after first inspecting it to insure there was no hidden damage. Great service, great prices, highly recommended!”
“The delivery men were very polite and very efficient but I didn’t think I’d have to take all the packaging off. Not my experience with other furniture delivery. Flipping the couch, I can understand doing that myself since I had to hook up all of the recliner apparatus.”
“I can genuinely say working with Brent was the best customer service I’ve received in my entire life. Brent made what’s usually an overwhelming, and stressful shopping experience into something fun and exciting with his extensive expertise and incredible personality. I never felt pressured in the slightest and he explained important facts about each mattress and pillow that I wouldn’t have even considered. I’m so grateful for his support in this big purchase and if I ever needed another mattress or pillow he’s the first person I’d go to for help. His kindness and knowledge really shine through and this store is so lucky to have him. So excited to receive my first ever king mattress tmrw??”
“I spoke with Greg on the phone and then went to the store. He was very kind, knowledgeable, and helped me with ordering a couple mattresses. Great customer service! Store was spacious and clean. Looking forward to picking up the new mattresses! Thanks Greg!”
10AM - 8PM
6408 Gateway Blvd NW, Edmonton
Mattress Stores
“I had a great experience here. The staff were polite, patient, and very knowledgeable. They took time to answer my questions and made sure I was satisfied with my purchase. Good quality products and excellent customer service.”
“Ahmed was polite, helpful & Informative. Product was exactly as advertised and better quality than expected. I'm not that easy to please but he earned my trust.”
“I wanted to say thank you to Ken for making it a simple and stressless process to buy the right type of bed I was looking for. The customer service I received from him was excellent and he was very informative and provided many options for what I was looking for. I did not feel rushed or pressured, and l appreciated this. Ken knows his products very well, thank you again.”
“Ryan was awesome. He answered all questions I had in a very professional manner. He assisted in showing me different chairs that would match my table. He was so calm and cool.”
“Shopped at the north Edm location. Darren helped us purchase our couches and price matched them to beat the best prices on Canada! Excellent customer service, extremely knowledgeable, kind, and patient. Thank you Darren!!”
“Robert at the St. Albert Trail location provided us with outstanding customer service. His expertise and knowledge of everything you need to get a great nights sleep was so appreciated. Robert was incredibly personable and made sure we got the lowest price. We felt like we were buying from a family member. Wake up and run, don't walk to Sleep Country and ask for Robert!”
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“Going with a quick 5 star review. Went in with my wife today and had the best possible help from Richard. We had our mattress narrowed down to two within about 10 minutes. He explained everything precisely no smoke and mirrors and everything he said, made good sense.
It’s hard to find an employee nowadays, who is able to do this. Like for real. A good salesperson is hard to find! We decided to head to sleep country to have a look before making a decision but on the way there, I told my wife I’m buying a mattress from Richard today. After a quick stop at sleep country, we realized why we were buying a mattress from Richard. The customer service was not great at SC. We were back at the brick within the hour and made the purchase finger. Fingers crossed for a smooth delivery.
We have never been in this store before we are new to St Albert. This man is a treasure.”