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August 2023 by Jeremy R.
Waited in business line for a while before someone decided it was time to tell me it was actually closed. I don't mind, but I do mind the teller going on about her business and them failing to notify me while the line is building up... unprofessional.
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January 2023 by Avery H.
Just the establishment as a whole very racist I mean it's literally in the name America. I am unsure as to why I banked with boa in the first place. I have been racially profiled and that's the American way. Me and my family will be banking with a different racist institution can't get around that. They will hire a few black associates in a desperate attempt to appear diverse don't believe it. There was a time my grandparents were not allowed in this same establishment that is racially profiling me today. Black and browns avoid the bank with America in the name. They are not for our culture and really none are but avoid Bank of America if possible. In a nutshell my funds have been cleared for 6 days and they are making me wait 3 more days to get my funds knowing that I have emergency situation I'm waiting for my money to be released for no reason but being black and that has been confirmed in so many words I know Wow! Right? 2023 they made sure that this prejudice nation will remain alive like the confederate flag. Just put the signs back in the window. White only customers.
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January 2023 by Austin P.
7 people in line and only 1 teller. The teller went to the back for almost 10 minutes while everyone waited confused. When she came back, still only 1 teller servicing the customer base.
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October 2022 by Evette P.
I haven't been to a BoFA yet that doesn't have a line outside the door. If I had to do in person banking often, I would close my account and go elsewhere. There is NEVER more then two tellers and most often there is only one.
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October 2022 by Marcus D.
Seriously one of the worst operating Bank of America locations. Between the long lines, lack of initiative by branch managers and supporting staff. This branch is in serious need of reform. 40 min wait to speak with a teller the branch manager should be ashamed for not stepping in
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November 2021 by Cecilia Gomez
Its ridiculous when a client can't find an open lobby on a friday. Its not even 5pm...really!!!!
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October 2021 by Francisco Andrade
I arrived at 4:17PM and they said they were closed. However there was still customers inside, walking, and online there hours of operation says 5:00pm. What a waste of time this bank has become
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August 2021 by Guided
Long line with ONE teller. Line to the door at 10 AM, continuously, and nobody else came to help. Ridiculous! There was 2-3 other employees in the facility. Not sure if they could've helped, but good grief. Customer service was great, once I got there.. 30 minutes later.
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May 2021 by Elijah B.
This place sucks nuts. Messed up my cashiers check 8 times. It is may 20th 9:04am and still only have one bank teller per 10 customers in line.
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May 2021 by Peter Verastegui
Location hours don't match seems like they are never open
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February 2021 by Google user
They dont close at 6:00pm on Friday, I went at. 5:34 and they were already closed!!!!
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March 2020 by Alejandro O.
Very disrespectful customer service at this location. Me and my wife waited for almost 1 hour to speak to the banker and 5 minutes later we were inside the office she start looking to another employee behind by back because she has another appointment. Oh wait for 5 minutes it will be quick. Why do I have to keep waiting. So my time worth nothing to them. Never again I will be in that location
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November 2019 by Kyle B.
Standing in line as I type this. Workers are nice enough but the problem is the line is out the door and there are a total of two tellers. There are people everywhere. I see the other reviews share the same sentiment. Horrible customer service here. The worst part may even be that the Yelp listing says it isn't claimed which means they probably don't even monitor their own Yelp site/reviews.
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July 2019 by Justin Cook
Friday July 12. 10:09 am. 12 people in line and one teller! As usual...
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June 2019 by dania itzel
1 teller and a looooooooong line of people waiting. Geeeez
