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March 2025 by Chad Rainey
Existing Chase customer for 20 years, tried to open a basic living trust checking/savings accounts. They couldn't figure out how to do it for over a week. Got conflicting requirements. Manager was dismissive and coarse when I asked them to verify what needed to be done. Rethinking my desire to have anything with Chase at this time.
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January 2025 by Robert Martinez
Worse chase I've been in! Rude!@ ill be moving our 150k elsewhere!! Lovers! Ya'll Suck
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January 2024 by Steven Peers
Always treated very good.Teller's are the best.Just left Kaitlin she's #1
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January 2024 by Jeff Lundberg
Impossible to get a person on the phone. Voice response system doesn't offer the choice to speak to a person in the branch. I just have a simple question - do you provide Notary Public services at the branch? Also, the drive-up ATM is out of service a great deal of the time.
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November 2023 by César Fro
The worst bank tellers. They leave the customer standing in the window for any little thing. Is like they have to go ask someone else in the back. Please train your employees.. bunch of knuckle heads..
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July 2023 by Mark Johnson
The drive thru ATM is usually broke. Would appreciate if they upgrade it to resolve this issue.
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June 2023 by Manaf temish
Very Very bad customer service,
Very rud
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January 2023 by ERNIE RUIZ
I don’t know about friendly staff here @ this branch tho. This teller kaitlyn franco was rude to us. She needs to be friendly to customers and show respect but she’s too proud to even look at you in the eyes. She also lacks carisma.I tried calling the branch a few times after we left but no one answer at all. I didn’t see a manager inside while we were in there.Retrain this proud teller.
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September 2022 by S smith
Started new business account ,enrolled in quick accept to take card payments , bank holding 10k in customer payments with no excuse for delay. 7 day hold. They publicly advertise same day deposit if before 8pm eastern time. 3 day new account risk assessment,ok ,3 day deposit side delay,what? Ok but it is 7 days now no info from their own company ,no info to me. I remember why chase sucks again . Closing account,giving it to another bank that can count.
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September 2022 by Brittany Y.
Their drive up ATM is like McDonalds ice cream machine...ALWAYS BROKEN. If it is up it normally accepts cash but doesn't dispense. Chile take it out if I have to get out my car in the dead of night to use the ATM inside.
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August 2022 by Joyce Thompson
Worst banker at Dysart ofc. Tried to contact ofc, can't by phone. Customer Service poor. Have been trying to close my deceased mothers accts. for 2 mnths.
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June 2022 by Christian Peters
I called chase, hate the auto teller by the way, tried to speak to a person, and got hung up on, immediately. I'll change my review if they are satisfactory in person. Still can't give more than 3 stars, tho.
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June 2022 by Len Polnoff
Banks fine.
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March 2022 by Philip Hallam III
Tried to set my son’s child debit card pin on a join account between my wife and my mother in law’s account.Teller was rude and insisted that despite it being a joint account the only one who could reset the pin was the person who opened the account. Is my wife who is with clients all day and not my mother in law the joint account holder. My son who’s on the spectrum and had been looking forward to this day was crushed. Nice…
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January 2022 by hasanain sholi
Slowest branch in Arizona always short staffed and they take forever, go to different bank
