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“i love that i chose this location for my p.o. box! i didn’t even see the reviews prior but they are very true to the store. great customer service & the highlight of my day when i come in. vibes are so good they make me want to ask for a job application lol”
“Mariah provided absolutely incredible service, I was in town to visit my Grandfather for the weekend and of course he had me drop off a package for him lol. Lucky for me, the process was quick and painless, I was warmly greeted, nicely explained the process, and out of there in no less than two minutes. Thank you Mariah for an absolutely stellar impression!”
“Grateful Customer Review for UPS Team
I recently made a mistake when returning packages, accidentally swapping the labels between two items—one meant for UPS and the other for Amazon. Without realizing my error, I rushed to deliver them. It wasn't until I got home that I noticed the mix-up and panicked. I hurried back to the UPS store, hoping they could help.
Honestly, before I went back to search for the mislabeled package, I had already assumed there might be no way to get it back.
To my relief, the entire UPS team went above and beyond to assist me. The carrier driver, Joel, was incredibly kind and thorough. When I explained my situation, he reassured me with a friendly and comforting, “Don’t worry, we will find the package for you.” Despite the truck being full of packages, Joel patiently removed every single box to search for the mislabeled package and then reloaded them afterward. His dedication and positive attitude were truly remarkable.
The store workers, Meenu and Natalie, were very friendly and equally supportive. They helped checking the label numbers, verified every detail, and worked diligently to assist me. Thanks to their combined efforts, Joel ultimately managed to locate my package!
I am so grateful for their patience, dedication, and willingness to go the extra mile to help me. Their professionalism and kindness turned a stressful situation into a heartwarming reminder of how much good customer service matters. Thank you to the amazing team at the UPS store—I truly appreciate all that you did!”
“I have went into the store, so distraught and I got a lot of help from Gabe and Shika. They were so patient with me and they had great customer service. They were so awesome to help me and they waited for me to receive my label from T-Mobile so that I can return the item and I’m so grateful for all of their help and for all of the support they provided me.”
“I use this UPS store quite frequently for shipping. The staff is always very friendly and goes above and beyond whatever I need. Although they can get very busy at times, the service is always friendly and upbeat.”
“My father is 90 yrs old with very limited sight, hearing and ability to walk. He needed a notary and the lady behind the counter was so very extremely kind and caring. Took her time helping him and didn't rush him.Very pleasant and kind.”
“The young lady was fast professional it seemed like she was the only one there she took care of me and a customer at the same time great employee great experience”
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“Damarus(hope I spelled that right) provided excellent customer service even though there was a rush and they were the only employee working on a busy Saturday. Really appreciate the time and effort put into servicing my needs quickly”