WaFd Bank in Benson is noted for its personable and professional staff who care about clients and the community. Reviews highlight smooth transactions and knowledgeable service, with specific appreciation for the ability to issue a new bank card immediately upon request. Employees are described as wonderful, sweet, and eager to resolve any issue without turning customers away, even late in the day. The bank has an active community presence through financial literacy classes, supporting the food pantry, and participating in local events. Customers feel welcomed into the bank family and report consistently positive experiences where problems are solved promptly and with a helpful attitude.
Luis Ruiz is the man! This gentleman is a very patience and kind person. Truly thankful he was able to help set up my new business account and very knowledgeable about the Wafd banks as well. Please keep him around he is a great representation for your company.
Avery
May 2026
We had multiple documents to notarize. Jeff was extremely helpful & accommodating. Great service!
April 2026
Excellent service. Everyone we worked with was helpful and knowledgeable. Chantha was excellent!