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April 2024 by Brittney Leyva
Online banking is Down more than half the time. Trying to move into a house and am unable to pull last 30 days statement from the online portal. Then I go into the bank and they will not email the statement. I will be switching banks 100%
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February 2024 by Candace
ZERO stars! One bank error after another. Customer support doesn't exist w/this bank. I work hard for my money and i trusted them with my finances just to get robbed; MORE THAN ONCE!!!! DO NOT TRUST THIS BANK.
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January 2024 by Mike Arriaga
Great experience. Very polite and professional very helpful Mr.Jeff McDole made our experience easy.
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January 2024 by Trina Carson
I wouldn’t recommend using this bank to ANYONE!!! My husband and I literally just left after being at the counter for bout 50 minutes to cash a $500 check that was sent to us from this bank for a refund of our move our deposit. Unbelievable how much information was needed. From id to social security number and employer. So much precious time wasted on something so simple. You’d think we were trying to cash a $100,000,000 check. Then the stupid thing about is that we weren’t able to cash the check ANYWHERE in Sierra vista so the ONLY option was the come here?
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December 2023 by Angelina Ortega
Shelley was very nice in assistanting me cash my first check thank you so much thank you so much for the friendly staff!
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December 2023 by Lois Loche
Jeff is AWESOME to work with. Professional, knowledgeable and very pleasant!
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December 2023 by Kimberly Griffin
Even though I came into The branch late in the day, Jeff didn’t turn me away for another day. He was more than happy (and showed it) to add me as a member of the Washington Fd family. Thank you Jeff!!!
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September 2023 by Paul Parker
Went in today to start an account. I had the pleasure of speaking with Jeff to get me started. He was really nice and answered all my questions truthfully and honestly. So happy I stopped in to get this done.
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September 2023 by Many Horses Travel NMH
Everyone is personable, professional, and cares about the client and community. I've never had a problem or question they weren't eager to discuss and resolve. Their presence has been active in the community; whether it's their financial literacy classes, distributing food at the Community Food Pantry, or just taking part in community events. WaFD cares.
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September 2023 by Shelia Stoddard
The best people work here, they give you a warm greeting as soon as you walk in the door. I wouldn’t choose another place in benson to get my money. Seems like a very inclusive place. I can quickly get my money and leave because those people sure know how to count!
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September 2023 by Wendy Woo
My experience was very good here, everyone was nice and helpful. It was a quick and efficient visit and I got every thing that needed done while I was there.
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September 2023 by Tristan Metheney
customer service was great! they helped me open a new account quickly. thank you so much for the great experience!
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September 2023 by Tomas Acevedo
Customer service is awesome. This back does not have you talking to robots. 10 out of 10 customer service.
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September 2023 by Gia Gotelli
Great customer service by all employees. Very helpful and professional staff.
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September 2023 by max hughes
They value their customers and seem to know all of them by name. I would highly recommend this bank.