Jones Ford Verde Valley is a top choice for anyone looking for a new or previously owned Ford vehicle. The dealership is known for its team of experts who provide unmatched professionalism and knowledge. Customers have praised their experiences, highlighting the fair prices and exceptional service provided by the staff. Many have returned for additional vehicles, indicating a strong level of trust and satisfaction. However, some reviews indicate that the service department has faced challenges over time. While there are positive interactions noted, particularly with service advisors who communicate openly, there are concerns about unresolved issues and delays in addressing known problems. Some customers have reported difficulty in getting timely responses, and there are mentions of dissatisfaction regarding the handling of certain vehicle repairs. Overall, Jones Ford Verde Valley boasts a solid reputation for sales, with a dedicated team ready to help customers find their dream cars. While some service-related experiences have been mixed, the dealership is actively working to improve and address these concerns, aiming to maintain its loyal customer base.
Rowdy Adams, Robert Heins, and everyone else on the Jones Ford team were amazing! They are great people and are great at what they do! Couldn’t be more happy with the service received and the 26 F250!!!
September 2026
Robert Heins and Trampus made the whole process smooth and almost effortless on my part. They accommodated everything I want/needed to get me into the car I wanted! I highly recommend jones ford!!
September 2026
Felt very good as they personally walked me to where I needed to be. Very courteous texted me to let me know if there is anything I need to let them know. Just a good experience through it all.
