Jones Ford Verde Valley is a top choice for anyone looking for a new or previously owned Ford vehicle. The dealership is known for its team of experts who provide unmatched professionalism and knowledge. Customers have praised their experiences, highlighting the fair prices and exceptional service provided by the staff. Many have returned for additional vehicles, indicating a strong level of trust and satisfaction. However, some reviews indicate that the service department has faced challenges over time. While there are positive interactions noted, particularly with service advisors who communicate openly, there are concerns about unresolved issues and delays in addressing known problems. Some customers have reported difficulty in getting timely responses, and there are mentions of dissatisfaction regarding the handling of certain vehicle repairs. Overall, Jones Ford Verde Valley boasts a solid reputation for sales, with a dedicated team ready to help customers find their dream cars. While some service-related experiences have been mixed, the dealership is actively working to improve and address these concerns, aiming to maintain its loyal customer base.
They took care of the issues as requested in a timely manner were polite and gave me credit for a coupon, so I saved a few bucks. I would recommend
December 2025
10/5 Experience!
I got the car of my dreams and was offered a fair price. Dallas was great and so was the rest of the team at Jones Ford Verde Valley. I will be back if I’m in need of a new car!
, The proud owner of a Ford Bronco
December 2025
Got my extended warranty approved for new long block Now Better then when bought used.
