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November 2023 by Karen W
Nice, helpful people. Went in for a scheduled oil change and other routine service. Set an appointment. Out in under an hour! Much better than then the Phoenix dealership where the oil change took 3 hrs., with an appointment! We'll be back to Jones Ford.
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November 2023 by Ralph Stonehocker
Very happy with our new car. We needed something to help all seven people around in this is the answer Jones Ford did an excellent job. Keeping us informed very friendly would use them again and again.
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November 2023 by Mont Stephenson
Kevin and the rest of the crew at Jones ford did a great job from start to finish. I drove up from the valley to take delivery of my new F-250 super duty. They had me in and out in no time.Very happy with the experience.
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October 2023 by Andrea Beach
I feel like the staff at Jones Ford treat me like family. My 2019 F-150 needed to stay a few days for the 100,000 mi maintenance and they picked up my truck and dropped it off as promised. Truck runs great and I waited a week to write the review, just to be sure.Thank you Jones Ford, your mechanics (and all staff I've met so far) ROCK !
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October 2023 by Chris Salyers
Our vehicle needed repair and we were from out of town so understand my hesitation going to a unfamiliar dealership. The two service gentleman at the front counter went above and beyond to assist me. They also got my vehicle fixed and back on the road. I can't say enough about small town dealerships. These two really made me feel welcome. Way to go above and beyond. Thanks.
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September 2023 by John Korsog
Jones Ford in Verde Valley Arizona was awesome to deal with. I ordered a new Ford Transit van. They did all they could to get the van built the way I wanted it and any time I reached out to get a status on the vehicle they were great with the response, even though Ford Motor Company took a long time to get this built. Tyler and Kevin did a great job with my sale and financing and delivery. I would definitely recommend this dealer to all of my friends and anybody looking to be taken care of like you are Family. I know they have three or four other locations in Arizona, and I would be confident that you would be treated the same at all of them because it’s a family owned business, and the leadership starts from the top with Mr. Jones
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September 2023 by Brian Zacuto
Hands down the best buying experiance I have ever had. The Jones sales team was extremely helpful, and walked me through the process step by step. They made the purchase of my 2023 F250 a pleasureable experiance.Thank you to the Jones Ford Team.
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September 2023 by Natalie Kistler
Ordered a 2023 Maverick from Jones Ford 1 year ago. After a long wait my truck arrived last weekend. It was a fantastic car buying experience with a no nonsense dealer. Thrilled with my new mini truck it’s everything I want at a great price. Shout out to Tyler Jones-you rock!
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September 2023 by Andy L.
From the 1st phone call, to the last handshake, it was a very good experience. Not my local dealership, but it was worth the time. Thanks!
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September 2023 by Doug W.
Purchased a brand new F450 here in 2022. From the get go the customer service here is poor. Do not recommend.
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August 2023 by Darren Ehrenburg
Excellent experience. It’s a small dealership that has a good small town family vibe. Since moving to Arizona I have been search for a dealership that would offer me the same great service that I had become accustomed to at my old go to dealer. I had already been using Jones Ford service department and had been very impressed with the interactions I have had. There valet service where they come pick up your car from your house and return it when service is completed is just awesome. When it was time to buy a new F150 the process couldn’t have been easier. I felt I got a great deal on the car and the trade in. I will definitely be back for my next car. Thanks Rowdy.
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August 2023 by Nancy Becker
My husband and I were told Jones Ford was a good dealership and they were correct. We had a great experience from the beginning to end. We ordered a truck and it was delivered ahead of time. Everyone we dealt with was extremely helpful and courteous. We would go back if we need another vehicle.
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August 2023 by Kevin B.
My Brother and I went to speak to Tyler. He is very honest, and make sure we were taken care of. We could tell that he is more interested in helping us make a good educated purchase then the bottom dollar.
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July 2023 by Mohamad A.
Stopped by for service to get my ford battery replaced, drove in from out of town and had the battery tested at autozone and it was on its last leg. I'd like to add that it is still under warranty so replacing it should be no problem on their end. The poor excuse of a laboror at the service desk wanted to schedule me in to replace the battery on the 31st, which is 12 days out. He also insisted that he himself diagnose the car for an additional $100+ after I had stated that I already had the battery tested and only needed it replaced These jerks left me in a pretty awkward situation, personally I wouldn't recomment anyone stop by or even wave when driving past. Not worth your time and service department needs some attitude adjustment. Thanks for not being helpful at all Jones Ford @ Verde Valley
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July 2023 by Janice Rogers Grant
We hit a “homer” with Paul Homer as our salesperson at Jones Ford, Verde Valley! He helped us navigate an unexpected transmission failure in our tow vehicle while traveling through. With God’s favor on locking in on a gorgeous Jeep Rubicon (already with front tow bars) and Paul locating the previous owner to see if he still had the RV side of the tow package, we were able to buy the vehicle, secure the entire tow package and ready to roll with little down time.Paul went above and beyond and would highly recommend him for your sales needs at Jones Ford!
