Premier Diesel and Turbo is a full-service facility for heavy and medium duty diesel trucks, heavy equipment, and RVs, with mobile service trucks covering a 100-mile radius for breakdowns. Reviews consistently highlight outstanding customer service, honesty, and fair treatment. Customers describe the shop as one of the most honest and fair they have been to, with a friendly and accommodating crew. The owner is repeatedly praised for exceptional care, especially for travelers far from home. This includes providing personal vehicles to stranded customers, offering transparent communication with regular updates, and performing repairs at no charge when possible. The team is noted for being extremely knowledgeable, taking time to explain issues in detail without pressure, and never upselling unnecessary services. They are also commended for practical help like providing transportation and for invoices that often come in lower than the quoted price. Customers express deep gratitude, stating you don’t find this kind of service or people often. The overall experience is summarized as outstanding, with high recommendations for anyone needing diesel repairs due to their exemplary customer service, professionalism, and integrity.
Blow up a radiator on my semi. Logan was so helpful on the phone he answer all of my questions. He roughly quoted me over the phone and the next day radiator was installed by Andrew timely. Crew was nice. And the invoice was less than what they quoted me day before. Thank you
September 2024
Awesome. Logan is one of the honest mechanics I have met. Great work.
September 2024
They guys looked out for me! They didn't try to up sell me 9n stuff I didn't need. They dropped me at my wife's work to get a ride and picked me up when my truck was done. Logan went over what I need in the future but didn't pressure me to spend a lot of money right now. They will have my truck repair in the future!