O'Reilly Auto Parts in Cave Creek provides outstanding customer service and knowledgeable staff. Employees are described as helpful, dedicated, and taking extra time with tools like books and calipers to figure out exact specs and get parts right. The commercial representative is noted as exceptionally knowledgeable and dedicated, with outstanding networking to acquire the right parts even from outside suppliers. Reviews strongly recommend coming here instead of competitors, citing horrible service elsewhere. The store offers parts, tools, and services like free battery testing, wiper installation, and brake rotor resurfacing. They efficiently handle orders, with one customer receiving a special order the same afternoon it was placed.
