O'Reilly Auto Parts in Cave Creek provides outstanding customer service and knowledgeable staff. Employees are described as helpful, dedicated, and taking extra time with tools like books and calipers to figure out exact specs and get parts right. The commercial representative is noted as exceptionally knowledgeable and dedicated, with outstanding networking to acquire the right parts even from outside suppliers. Reviews strongly recommend coming here instead of competitors, citing horrible service elsewhere. The store offers parts, tools, and services like free battery testing, wiper installation, and brake rotor resurfacing. They efficiently handle orders, with one customer receiving a special order the same afternoon it was placed.
Their commercial representative Jon Mac Neil is a rockstar..never have I met a person more knowledgeable and dedicated to providing timely accurate and well researched information. His outstanding networking with all part suppliers will get you the right parts even when oreillys cannot acquire them through their suppliers... read full comment
April 2025
Doug really knows about vehicles and he does price match with Wal-Mart!!!
April 2025
Got a great price for my old car battery!! They were super nice and very thorough to get the right part for my old car.
