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February 2024 by Noelle Rohovit
Mana was absolutely the nicest employee I’ve ever been helped by! She went out of her way to track down the last pair of jeans in my size and even walked me through the sizing and how it worked even though I’m sure it was annoying? She was just so warm and welcoming and totally took the stress away that you can sometimes feel shopping retail. We also were in half an hour from closing and she never once seemed annoyed or like she was trying to rush us along. So nice and would totally come back!
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January 2024 by Caroline Chung-Wipff
3 fitting rooms. Long line. Young employees are lethargic and non-smiling.
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December 2023 by Scott T
Located inside the Chandler mall
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October 2023 by Danielle Fairbanks
I came & tried on jeans I really liked & didn’t buy them. Next day called the store & they said OK we will save them for you and then I go the next day after driving 30 minutes out of my way and the staff laughs and says they aren’t here. Extremely pissed
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May 2022 by Private
Biased, prejudicial, and preferential company. I will never return. Close it down!
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December 2021 by Yulissa S.
If I could give them 0 stars I would. Workers are super rude and overall customer service sucks. They only greet certain people, even when it's slow and they clearly see you leave/walk in. Also the selection is very minimal. Overall not very welcoming environment.
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November 2021 by Maria M.
I've shopped at Abercrombie before and never really had an issue with any of their clothes. Love their clothes, their pricing is a bit higher than other stores but still reasonable. Had a terrible experience at this store at the Chandler Mall, the workers were chatting and when I asked them for a fitting room they looked annoyed that I interrupted their conversation. They sent me there and told me someone would help me and no one ever came. No one asked if I needed help and when I would approach them they looked upset or annoyed, including the cashiers. Not going here again and will be online shopping.
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September 2021 by Cynthia Belt
Completely blown away with the amount of customer service my friend and I just had. We had an amazing experience with Cameryn and Unique. A shipment was accidentally sent to the Scottsdale store (not their fault) and these two went above and beyond to do the calling and figure out a solution to the problem!! Completely blown away and so easy to work with!
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July 2021 by R. B.
Love all
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June 2021 by Olivas Family
They have nice clothes good customer service.But it's way out of my budget.If you can afford their prices and like their style then this is a store for you.Have fun shopping!
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March 2021 by N Knighton
I love their clothes. I also love that you can try them on. Even though they're more expensive, I've been shopping there just because I can try on the clothes. I also discovered that their clothes are higher quality. I don't normally give out 5 stars and I'm totally honest in all my reviews.
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March 2021 by Richard Gonzales
Great sales right now.
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January 2021 by Jesse H
Everyone working here was really nice.
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December 2020 by Tiana G.
I love the convenience of shopping online and then being able to pick up curbside for free. It's quick and easy, and the service is friendly. They have really good deals online periodically. High quality clothing.
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October 2020 by Michael
Great clothes pretty expensive though