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November 2023 by Karen Deadrick
Customer service was so kind and helpful.
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September 2023 by Kevin Turner
I'm so glad that advanced auto parts had what o needed!!!
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July 2023 by Greg M
Just bought a car battery and had it installed for my Hyundai Elantra. I didn't get the guts name, but he was fantastic. Great attitude, fast service. Please thank him for me, he was fantastic.
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June 2023 by Jessika Smith
My family and I had a part break and was hanging off of our vehicle on the way to a bbq. We had to fix it so we pulled over and searched for the nearest place. We went in, explained our situation, and a worker was on his way to immediately check to situation. He said it was simple and how to fix the part or get a new one. In the mean time, he went in and came back out with a rench to take the part off for us. He got on the ground both times checking it and getting the part off. There was no charge and he wouldn't take a tip. Even if we were charged it only took us what seemed about 10 mins or less of our time. Would definitely recommend this place. Thank you so much for being there for us on Father's day of all days. Thank you!
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June 2023 by Kory Lewis
Of Coarse it’s Free Battery Installation With Purchase Of A 215$ Battery Except My Mini Cooper Of Coarse! Wow,, Free Battery Testing & Installation is What The Sign Said!! When It Is A Lil Work To Install, Not Gonna Happen !! 1 Star All Day!!!
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April 2023 by John Torba
Bought a $7.39 pair of lockable tweezers to thread a leather lace through a leather baseball glove. First try the pair of metal tweezers broke. I hadn’t left the parking lot. Went inside and was told that there are no guarantees on tools there and that I could not have my money refunded or it replaced because according to the gentleman who sold it to me, who i told exactly what I was using it for, said there is no telling what I did to it to break it.This is exactly why Advance Auto Parts only has a 5% to 6% market share. Rather than eat a $7.39 tool, which their profit was maybe 30-50% on so let’s say cost was $4.00, tops, they instead tell me to kick rocks and let me walk out the door, while they stare at the broken tool I left sitting on their counter. I was planning on buying something even more expensive also. I even told the guy while I was buying it that I try to support local businesses and not shop at corporate giants. Still got told to stuff my 8 bucks. It’s not about the money. It’s the principle. You want to start cutting into your competitors profits? Be better and take care of your customers because I pass an Autozone, a Home Depot, a lowes and a harbor freight on the way to you.
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April 2023 by Mark Siaotong
Nice clean store. Employees very helpful even though a part I needed was not available. He even gave me suggestions where to go to find the part besides from the dealership.
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April 2023 by Matt Denkler
Rick is the man! Thank you sir and I hope your company appreciates you like they should. ? ? ? ? ?
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March 2023 by Chandler Firewood
Stopped by to grab some OEM replacement rotors and pads.Found the right part for my GMC 2500.
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January 2023 by Matt Walker
Usually a great part house, great service but second time I’ve been here in a row, and their “system is down“ and can’t sell anything. How big is this company that their system is down for four hours at a time? Be better guys!
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November 2022 by Patrick “Fatboyofsouthphx” Reed
Came in today 11/13/22 to this store today had a really bad experience with a guy named wolf showed no remorse or care to help me continued to play on his phone and walked away from me with out saying anything very rude customer service I'll definitely be taking my business elsewhere and fallowing up with corporate Monday
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November 2022 by Will M.
Came in today 11/13/22 to this store today had a really bad experience with a guy named wolf showed no remorse or care to help me continued to play on his phone and walked away from me with out saying anything very rude customer service I'll definitely be taking my business elsewhere and fallowing up with corporate Monday
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October 2022 by Ashton Godfrey
They were helpful and installed the windshield wiper for me. Thank you guys!
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June 2022 by Emory Holley
Store now has adjusted hours to close at 7 PM. I arrive at 6:55 barely making it on time only to find out that the door is locked. Heavy set guy with glasses looks at me and shrugs his shoulders. Guess he was running late for his Dungeons & Dragons game. If you're gonna close at 7 PM, then close at 7 PM please. Autozone, Checker Auto, and, O'Reilly's are getting my money now.
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June 2022 by Will Mike
Went into the store today and it was extremely hot I asked about why the store was so hot and the employees didn’t give me any answers I will not be coming back here I refuse to do business with people with attitudes and being rude AutoZone and O’Reillys will get my business from here on out
