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November 2023 by Mackenzie Downs
I had to get my husband's motorcycle out of their lot after an accident. Since I wasn't on the title or registration, I had to get a letter with some info on the motorcycle written and notarized.I spoke with Anthony, I believe. He made sure I had a list of everything I would need. Read him the letter I had ready to go and all I needed was the plate number which was added. We were able to get the motorcycle later that day and the process was so smooth because of how prepared I was because of Anthony telling me everything I needed beforehand. Thank you Anthony, and All City Towing for helping me during such a stressful time.
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November 2023 by Shauna marie
I had my tire blow in the middle of the road and managed to pull over but still stuck on the road. I was so greatful to have an officer see me and call me a tow truck. All city towing was there within 30 minutes and the nice gentleman Anthony was very kind. He picked up my car, towed it to my house, offered my brother a job and let my son have an experience of a life time unloading the car. Best part, it only cost me $12
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November 2023 by Kevin Cougot (KCoug)
Talk about a saving Grace!!!!A big shout out to Ms Elizabeth at the front desk.Not only did she have all the answers to my ridiculousness, but an EXCEPTIONAL customer service experience at a tow yard blew my mind.....Thank you Elizabeth
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November 2023 by craig king
Excellent service, my vehicle was stolen from Mercedes Benz of Gilbert and they recovered it. Heavy damage.
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September 2023 by Cedric Grunden
Spoke to Maria trying to get my car out of the lot but she was no help and extremely rude and told me to figure it out myself despite the fact that I do not know the process Maria Should be fired and this place needs better ways of releasing a vehicle
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August 2023 by Diana Bradley
Needed to get belongings from vehicle. We don't have a vehicle any more so we had one chance to get belongings and we couldn't. They filed for transfer of ownership 10 days after towing. Before we could even ask Judge to b release car
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August 2023 by welles scott
Honestly, not the friendliest staff in the world. I get that they deal with a lot of angry people but in my couple experiences with them it seems like they're just miserable people on the phone and in person.
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July 2023 by smiley ortiz
All items stolen out of vehicle, should of expected as much from a bunch of felons.
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July 2023 by Celine J
They gave me the run around to get keep the car in the lot longer to incur higher charges.
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July 2023 by Michelle Kroese
Not overly helpful or friendly. They had my dad's car, I got it, and didn't seem to care about anything else as long as they got paid.
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June 2023 by Bob Downs
The people are very professional and very informative. The waiting area is air conditioned and has a vending machine. There are about three windows (behind plexiglass with a speaking hole in the middle that makes understanding each other easier).
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April 2023 by Jeanette Redley
Conner assisted me with getting back into my car when I came to pick it up. He was knowledgeable and professional. He's a very good asset for All City Towing. What a nice young man.Service: Car lockouts
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January 2023 by Connor Beatty
I never thought I would leave a towing company a 5-star review as all of my experiences in the past with other companies have been negative due to being towed/booted in a college town.I totaled my Tesla and All city towing was the company called after the accident as they are contracted with the city of Chandler. I called the next day to see if I could retrieve some items from my car and they let me right in and were very helpful & accommodating of my requests.The guy in the yard drove me out to my car in a golf cart and helped me break into my Tesla since it didn’t have any power after the wreck and wouldn’t open. The other guy in the yard came over and helped too and I had a good chat with them. Very positive experience in light of an unfortunate life event.
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December 2022 by Lisa “L.A”
Great Customer Service & very helpful in getting vehicle safely towed to their location. Appreciate your services.
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December 2022 by Bobbi Smith
Staff is very professional. The key to a good experience is come prepared with drivers license and proof of ownership. If you don't have your title or registration, ask your insurance company to email you your MVR. The titled owner(s) are the only ones that can access the yard. They are protecting the owners property rights.
