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March 2024 by Osvaldo Kinn Terrazas
Very clean. I liked it , just a glute machine is missing .
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February 2024 by Rodnee Knuckles
Very informative, friendly, pleasant
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October 2023 by MrJames627
I've been coming to this gym since 2019. I really like it for a number of reasons. It's never too crowded, they have a good amount and variety of equipment, it is clean and gym staff are friendly and approachable. I see many of the negative reviews are about cleanliness. I've been to most of the Anytime Fitness locations in the valley and this facility is just as clean as most of them. In my opinion this gym is easily in the top two or three of the AF locations I've been to for the reasons I mentioned.
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August 2023 by H Eism
Sorry to have to post this review. AF on Riggs falls below what I would consider acceptable. Favorable for me is location. It is also not crowded, but perhaps deservedly so. The gym is not at all clean. There are cleaners there regularly (I have seen them) but the job does not get done. There is debris all over the floor and empty water bottles, used wipes, bottle caps and general dirt. Even more concerning is plates and attachments all over the floor and left on the machines virtually EVERY time I have been there. This is on the members, but reflects on management. There are several discourteous members (slamming equipment) and likewise a rude trainer.Have been a long time member of AF but will not be attending this club. This is posted with the hope someone takes notice and at least considers these issues. Thank you.
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July 2023 by chris geezy
Been trying to call this location today. I called twice in a row and an hour later they never answered. I went with Eos fitness off Gilbert rd.
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March 2023 by Ronda Schnoor
I joined this gym through a discount program with my health insurance. (I had no trouble signing up and there was no “hard sell” tactics.) I am thankful that Anytime Fitness participates in this program. I am 59 years old, overweight, and out of shape- just to give you an idea of who is writing this review. Anyways, this facility at Riggs Rd / McQueen is sooo convenient to my home. I am very pleased with the size of the facility and the great variety of machines, weights, and accessories. All the equipment is in VERY good working order and clean. They have a staff member whose sole job is to go around cleaning all the equipment . Besides that, there are multiple cleaning cloth dispensers conveniently placed for easy access to wipe down your equipment yourself. They have a trainer and a facility manager there usually every day so if you have questions they have ALWAYS been friendly, approachable, and happy to help. The place has a large number of treadmills, ellipticals, stair machines, 2 types of bikes, a rowing machine, a full set of circuit machines that cover all muscle groups . There is also a very nice area with plenty of free weight stations, bar bells, pulley machines, and weight benches. Additionally, there is a lovely ‘studio” for floor exercises with step, medicine balls, bands, and a few miscellaneous exercise/stretch stations.I have only been coming since January , but the temperature in the facility has been very comfortable. The clientele when I have been there have been all ages from teenagers thru seniors. Everyone behaves respectfully and shares the equipment without camping out and tying up a specific machine. I will say a couple of the teenage boys get a little loud occasionally. But for the most part, I am able to enjoy the atmosphere when I do my workouts.One last thing to mention, there are security cameras throughout (hopefully they are really recording and maybe even being monitored) so I feel safe. There are cubbies and a small sitting area by the cubbies, as well as a couple of very nice single occupant bathroom/shower rooms .I give kudos in all categories to the staff and corporate business for a very well run gym!!
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February 2023 by Joshua Parrott
Probably best gym I've been to. People are friendly. Training is top-notch. There are not too many people in there at any given time, so no waiting for the machines. Highly recommend!!
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January 2023 by Dom
Kind of concerning how dirty this gym is becoming. It seems like it’s been months since it was properly cleaned. From the tanning room, to the equipment, and the bathrooms. It’s becoming appalling. Also wipes haven’t been stocked up either so I can’t even properly wipe down equipment. If this doesn’t get fixed within a few days I’ll be cancelling here due to sanitary safety reasons.
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October 2022 by Lexus C.
My boyfriend and I used this facility a few times while traveling. Some how his membership got transferred and mine did not... even though we go to the gym together every time. When we asked them about this they said they had no idea. Long story short we submitted a cancellation on August 15 2022. We were no longer in the area. We sent certified mail of our cancellation with PROOF /and receipts. The last auto draft payment was suppose to be 9/2/22. It's October 12th and my boyfriend is still being charged. They say one thing then do another. Reading the reviews it's no surprise that others have had horrible experiences with the billing and cancelling. They literally say the wrong thing then blame you. It's weird how he said they had no idea how my boyfriends membership got transferred but from reading the reviews it seems like it's something they put in a request in for... I've been to a few anytime fitness locations but this is by far the worst!! Horrible customer service. Money hungry and doesn't care about customers. Every time we would catch them in a lie they would change the story again... I want to make it very clear. My boyfriend had no balance at the time of submitting the cancellation. They said TWICE the cancellation would be processed the day I sent certified mail and now they are saying no. They never reached out and said anything about a problem with the cancellation. We still don't even have confirmation his account is even closed. Never have I ever dealt with a business this shady. They REFUSE to refund him. Go with another gym. Not worth the hassle. You'll be a lifetime customers because they never let you cancel.
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August 2022 by Toni Petrovic
You literally have to go into the military or bring a doctors note to cancel or month to month is 95. Hahaha my gosh..! To many requirements to even consider this as a potential gym..terrible lol
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July 2022 by Brad Cardini
Clean, well ventilated. Antiseptic wipes providedare like paper, not good at wiping down equipment.
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July 2022 by Chris L.
I wish I read the reviews prior to signing up. Same issue. I no longer need an account at this gym and haven't been there in well over 2 years as I built my own home gym during the pandemic. I forgot I had an account with them until I got the payment calls because I cancelled the bank account with Chase that they were connected to. I have requested verbally twice and now in writing to cancel the account. I am not in the area to physically go in and I refuse to send a certified mail just to cancel a gym membership. They make it super difficult for you to cancel just to keep collecting your payment. Very shady business practices. I will make sure everyone knows not to work with this franchise or company. When I talked to the guy at the business, he refused to let me talk to anyone above him and said he is the only one I can speak with. He was extremely rude over the phone.
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May 2022 by Patrick B.
I pay a lot of money every month to go to this gym. This used to be my default location, but not anymore. When you walk into the place, it smells like unwashed socks. Even worse, it's been taken over by high school kids that monopolize all of the free weights and cables, and either do not let anyone else use them, or are openly hostile about sharing them. I now travel far to go to another location and have begun seeing people from this gym there as well. That's a sure sign that something is wrong.
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March 2022 by Layne V.
I like Anytime Fitness as I can get in anytime and get a fast good workout with out the crowds. The gym is always clean and I can get to the all the equipment quickly without waiting. It costs a little more than the $20 a month gyms but well worth the price to avoid the hassle and save time.
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January 2022 by Adam D.
Watch out for this place and there billing practices ..... Long story short California resident that stopped in rarely while trucking to workout . The manager at the time called and asked if he could make me there member instead of my home club in California . I'm sure this was because they wanted to receive my membership dues instead of California , I said go ahead at the time in didn't matter ... fast forward to covid all California clubs were closed for a long period of time and I was still being charged in az for membership . After talking to the manager and not getting a resolution I thought was fair I cut ties with anytime fitness . Canceled my card linked and never went there again . Even after my conversation with the manager they continued for 90 days to charge the account and come to find out today I was never told about a cancellation form I needed to fill out . They did this without any notice and sent this to collection instead of resolving this right way after my conversation and being owed months of dues cause my original home club in California waS closed for 6 months and they were still charging me . Present day I just found about all this and try and talk to the current manager and the regional manager Vince to get them to remove the collection notice . After a heated argument with "vince" pretty much ended no where and put all the blame on me . . Watch out for this club and there billing practices . Collection over a gym membership with no emails or calls after my conversation with the manager at the time . And don't expect the "regional manager " to help in any situation. This reply in generic . To call u out on all the false things u said . No one called or emailed me after I verbal canceled with the manager at the time . I never got one call or email verified by Vince after that email stating my account was going to collections and I was still getting charged for 90 days after . I hope people read the multiple reviews u have about your billing practices and they make a smart decision to go with a different gym . lol Update feb 2022 got the credit bureau to remove their non sense from my report What a place to try and ruin your credit over a month to month gym membership
