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October 2023 by John Shrein
Staff is always so friendly and ready to help. It's my pleasure to post a review for them!
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June 2023 by Sharnette
I had to get a unit for a couple of weeks. I was told that I couldn't pay for half a month but a full month and I could try to get the other half refunded. I emailed a little over a month later to check on this and they tell me that I can't get the refund because it's against company policy and it wasn't going to be a definite yes. I understood what she was saying but the conversation we had lead me to believe that it was a possibility. I will never use this company again for anything nor will I recommend them to anyone.
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April 2023 by Cynthia Castro-Lewis
These people really work hard to meet your storage needs and provide excellent customer service. I have rented from them in the past and re-rented due to their service and prices. Thank you Chandra
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January 2023 by Lisa Hergott
Nice people gate access 6am to 9pm 365 wow... good prices and free truck use with move in (big box truck) they have many sizes of units and parking for cars, RVs, boats and hauling trailers
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January 2023 by Britt Tripper
I had just totaled my ride and need a unit quick to keep my stuff safe and Lisa was top notch in dealing with a confused guy with a concussion if I ever need more storage this is where it will be.
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January 2023 by Jennifer Moore
Friendly, helpful, accomodating manager, Lisa. Made a bad situation better for us. Pricing was competitive, clean grounds and great open hours with security.
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December 2022 by Katy Cunningham
We've been using this facility to store my mother-in-law's household goods for the past 5 months, and each time we meet with a staff member they are so very kind, courteous and friendly! Mom's things have been very secure!
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August 2022 by Debra S.
I have been renting a unit from Arizona Storage Inns for about three months now and I have been quite happy with the office staff and the facility. The premises are always clean and staff has always been nice and easy to deal with. The best thing about this facility is the price. I shopped around and most places were absolutely outrageous but Arizona Storage Inns on Warner and Arizona Avenue was by far the least expensive of all the places I checked. My only complaint is that they always park their van right where it blocks the row that my unit is in so that is VERY frustrating especially when I need to load or unload something. I'm no spring chicken and in this heat having to deal with carrying stuff because I can't drive up to it makes me crazy.
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June 2022 by Kevin Garcia
Been renting here for 2 years and I love it. Low rates and always clean, manager is super friendly.
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January 2022 by Ed Kalkbrenner
Working with William has been very rewarding. However, I suggest that there be more than one person at the site, at least to answer the phone. I have previously owned a firm to teach customer service. Whoever owns and overall manages the AZ Storage Inns needs lots of improvement. The web site is also very clumsy and difficult to use.
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December 2021 by Marci Rinkleib
William was a pleasure to work with and renting and move out were a breeze.
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December 2021 by K Iaco
Office manager not there. Asst not there but a really nice Lady was there. She saved the day
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September 2021 by Shawn Bogal
William was awesome. Helped me out in a bind due to holiday weekend and got me sorted out and on my way. Great customer service! Nothing special about the units as they are old school regular types storage but they are affordable which is nice. Highly recommend.
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September 2021 by J. Knupp
Will is the just the best person you could ask for. Helpful to the extreme and as nice as can be. He goes out of his way to greet you and offer assistance with things he doesn't have to. If you're looking for storage the price is right and Will is The Man to see.
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August 2021 by Ashton Eghtesadi
William is not only the most professional but friendliest person I've met who serves the public. I applaud his positive attitude and willingness to go above and beyond to ensure my property and I are taken care of. He went as far as stopping by me when I was accessing my unit to see if I needed a new weather strip during the recent extreme raining. Thankfully I did not but with two units here its nice to know my property is safe. The storage facilities themselves are always kept clean and secure, i've never had to deal with a gate that won't open or any form of rodents or bugs like so many storage units I've had at other establishments have had. Between William and the facilities I have no problem storing my property here long term!
