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September 2023 by Stefan Bryan
Great time working with Nick and getting my Upgrade completed! Highly recommend working with them.
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August 2023 by Jenefer Jager
Vanessa cleared up a problem we had for a year that nobody else could figure out . She was patient and nice and was great to work with!
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June 2023 by Matthew Paul
I've been in there twice and dealt with the store manager Vanessa, super knowledgeable about anything i needed answered. Always friendly and attentive, I wasn't sure about switching to at&t, but the service I received from her was enough to ease my doubts! This is my new home store for sure!
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June 2023 by NT W
Don't buy anything from this place. They will tell you about all these deals and discounts you will get, tell you to wait a few months until all the credits are issued and then you realize what they said were incorrect or lies. Then you have to deal with AT&T and DIRECTV and they don't really care about what you were told. I was told I would get DIRECTV stream for year free.. never happened. I was told my bill would be 25% lower than what it was and I was charged some extra insurance that I never requested. I switched from T-Mobile and I never should have. Either go to a corporate store or avoid AT&T all together.Update -- I emailed them as requested below.. NO response. Make you sure your read the yelp review.. A lot of people complaining of fraud.
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June 2023 by Sparky W.
Don't buy anything from this place. They will tell you about all these deals and discounts you will get, tell you to wait a few months until all the credits are issued and then you realize what they said were incorrect or lies. Then you have to deal with AT&T and DIRECTV and they don't really care about what you were told. I was told I would get DIRECTV stream for year free.. never happened. I was told my bill would be 25% lower than what it was and I was charged some extra insurance that I never requested. Also, please note this is dealer store (Prime Communications) not AT&T corporate, which means they can be make things up and lie to and there is zero recourse. I switched from T-Mobile and I never should have. Either go to a corporate store or avoid AT&T all together.
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February 2023 by Kelly Gibson
Miles was wonderful. He was prompt organized and helped us find the phones we needed. He got us great deals and worked with us and our budget. Best experience ever in AT&T. I walked out saving money. Ask for Miles next time your in the store!!!!
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January 2023 by BROOKS SCOFIELD
We got Direct TV streaming but did not like it so we returned everything and surprise surprise got an easy refund. We already had satellite DTV. But streaming is not for us... Too many missing channels. Our salesman was great and told us if we didn't like it we could get a total refund. AND we did. For phones ? we have Tmobile and are happy.
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January 2023 by Dan
Don’t go to this store. These people will rip you off. They charged extra for a phone upgrade that ATT online said was free. They gave me a ‘lifetime replacement’ on the screen protector that ended up being a charge for each new one, which the online team replaced for free. The people there are rude and will scam you. Do yourself a favor and call ATT instead of going here.
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January 2023 by Tyler Cohrt
Miles helped myself and my wife for over two hours helping us set up a new phone, watches, combine accounts and more. Knowledgeable and friendly the entire time.
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January 2023 by Liaana Pokoina
I had a great experience at this store. Although it was quite busy, I was served promptly and efficiently by Byron.
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December 2022 by Debbi S.
Miles has been nothing but great to us. Best experience ever I think COTTON CANDY should work in the public more it's not always easy! We where in and out fast and with everything we needed! Thank you Miles best experience ever ! Debbi S
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December 2022 by Dan Schulz
Don’t go to this store. These people will rip you off. They charged extra for a phone upgrade that ATT online said was free. They gave me a ‘lifetime replacement’ on the screen protector that ended up being a charge for each new one, which the online team replaced for free. The people there are rude and will scam you. Do yourself a favor and call ATT instead of going here.
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December 2022 by James S.
If you want to be ignored, then this is the store for you. I waited for 30 minutes. When Hasan came back from break I was not acknowledged. He served everyone else. It was extremely frustrating as all I wanted was to add a line and activate a device.
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November 2022 by Charles David
I was in and out in no time flat with my new phone and all concerns resolved. I would recommend AT&T to my friends and family.
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October 2022 by Pacifica Pizza
Loved Marcus and Byrons help with setting up our new devices and phones! 10/10
