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February 2024 by Alyssa H.
I left the store thinking that Nate was extremely helpful and did me a great service. It wasn't until I got home and consulted with my tech savvy boyfriend that I realized I had been swindled. I feel like I was preyed on. I entered the store needing to set a new plan and I left with a watch I didn't need, no idea which plan I signed up for, when the payment would be processed and for how much. I'm sick and tired of corporations taking advantage of the consumer.
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January 2024 by Olusumbo Ogunleye
Nate lied to me about trade in discount.He sold another line to me in deceit.Nate lied that an additional line is free but I was charged $39 for the line.I realized Nate was lieing so I cancelled the extra line.Beware of Nate sales strategy.Its a scam!!!!Nate told me to leave the store when I told him I was scammed to get an extra line for free.
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January 2024 by Adam Walker
The manager Nate was amazing! He helped us with our plan and setting up our new devices. He also offered other deals on new devices we didnt even know were available! Keep up the great work!
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January 2024 by Alyssa Heinrich
I left the store thinking that Nate was extremely helpful and did me a great service. It wasn't until I got home and consulted with my tech savvy boyfriend that I realized I had been swindled. I feel like I was preyed on. I entered the store needing to set a new plan and I left with a watch I didn't need, no idea which plan I signed up for, when the payment would be processed and for how much.I'm sick and tired of corporations taking advantage of the consumer. I'm going to make an example out of this interaction. I will continue to share my experience until I gain media attention and I am heavily considering consulting legal advice. Justice will be served.
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January 2024 by Sunnie Pelant
Nate was extremely helpful, informative, and went above and beyond! Thank you!
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November 2023 by Cynthia Edwards
Nate was the absolute best!!! He promised to help stretch my dollar, and he did just that. He was straightforward but kind. Nate was able to accomplish one of the most difficult things to do for me, and that is, sell me accessories!NATE DID IT!
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November 2023 by JoyWings
Terrible customer service. Rude people provide low quality service. I went to this store for a sim card and the staff put me in a business account where the rate is crazily high (95$ per month for 5G BTW). Also, they won't provide you 4G even though it is available ( I got to know it because my friend got 4G in AT&T). I requested the staff of this store to solve my account problem and the plan. They just asked me to call 611. Next time call your manager to serve your client instead of saying you can't do this and that or you don't know. Your manager knows how to solve that problem. Think twice when you plan to go to this store.
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November 2023 by Paul Street
Came into the store after having problems with cell-service all day- Young man working there says "are you having service problems?" When I said yes, he said:"you're out of luck all of us are in the same boat the towers are down and we don't know when they'll be up."When I asked him if he had any idea what's causing it or if it's across the entire area, He said "We don't know anything and don't have any information hopefully it's fixed sometime soon."Real helpful. ??♂️
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November 2023 by Ernesto A. Felix
Had some questions about my bill payment. Team there was helpful and answered all my doubts and concerns, will for sure be coming back if I ever need anything.
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October 2023 by Andy Peña
Customer service is amazing from Nate! He goes above and beyond and helped me out the best he could and more. Would definitely recommend Nate and this AT&T store.
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October 2023 by Mark S.
We were joining our daughter's phone plan to take advantage of their family plan and get newer phones as both of ours were the Iphone 10. We were greeted by Nate the manager of the store and talk out excellent customer service!! He listened to what we wanted to do, and we brought in a copy of our last bill with our current cell phone carrier. He was very though in covering all of the terms and conditions and pricing. Very friendly and extremely knowledgeable. Thanks Nate for a great experience. Appreciate all of the time you spent with us.
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September 2023 by Virgil Williams
Worked with Nate, and he did a great job.
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July 2023 by Timothy Bateman
Nate the store manager is amazing! Super helpful, personable & knowledgable.
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May 2023 by thomas ryan
I had some issues with cell phone watch came in to this location Stephanie helped me get my watch back to working other very happy.
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January 2023 by alice koker
Gwen was very professional and an amazing, caring person. She helped us with an issue we have been plagued with for 2 years. She took the time and truly cared.I want to retract my previous comment, it has taken me 2 weeks to fix her mess. I honestly thought she was helping us, but thinking it was all about her commission, very sad
