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November 2023 by Paige Walend
I was lucky enough to have Max meet me and take care of my purchase of a beautiful A4 yesterday. He was polite, not pushy, and had a great sense of humor. Everyone on the staff was friendly and helpful. I did not feel pressured and it was (for a new car purchase) a surprisingly shorter trip. The prices were as advertised. I would highly recommend purchasing from Audi of Chandler (this is my second time to purchase from them).
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November 2023 by Jack Costello
I could understand if they had the best prices all of the time why people might give them 5 stars. For me they deserved these 5 stars for one reason and one reason only. Integrity and customer service. Let me tell you what happened so you understand. I came in to trade in my Jeep that was paid off after talking with Dak the sales guy who picked up the phone. I had received some quick quotes from CarMax and Carvana as to what they would give me if I sold them my Jeep directly. I had a general understanding of what my Jeep was worth. I had seen a particular type of car I wanted and trim level out in the market for a few months. I was looking to trade my Jeep in and not have any car payment other than T+T+L fees to close the deal. I saw they had what I was looking for on their lot for less then what I saw in the market for the same car. That's when I called Dak. I told him I am not driving down their unless we are close enough to work a deal. He asked for some pics and mileage and within an hour he said bring it down we can do that deal. Perfect that sounded great. I drove the Jeep down there. Test drove their vehicle and noticed I could hear the road noise and feel the vibrations much more than I could in the Jeep. They gave me what I wanted for the Jeep which ended up being a complete wash for all of the fees therefore I had nothing out of pocket. I signed an as is deal with no dealer warranties and drove off. During the drive home I noticed a loud vibration sound coming from the wheel. I decided the next day to take it back to the dealership. During that drive back the tire blew due to a bubble in the tire from the car not being driven enough. Took the vehicle to Discount Tire where they had confirmed everything. Got a new tire then went back to the dealership. This is where Aaron the GM really stepped up and impressed me. Knowing I signed an as is deal, and that a tire or battery issue should basically fall on the new owner since they are wear and tear items. He understood my frustration and completely repaired the damage since the tire beat up the side of the car and scratched it. As well as ripped the bumper half off causing tons of damage to the parts underneath you don't see. He ordered the parts since they were on back order, gave us an Audi A5 to drive during all of this ( which is really nice I must say) repainted the door, replaced the door handle, replaced and paint matched the bumper, making the whole car look brand new. On top of that he sent a check to my house for the complete cost of a new tire and the fee for the tow truck driver because my rims needed a special tool that he had to bring me. Let's be honest most dealerships would of maybe paid for the tire but told me to go through my insurance and MAYBE helped me with my deductible. Not Aaron he valued me as a customer and I have never been to a dealership that didn't try and take the easy way or cheaper way out. I am completely blown away by Aaron and his team. We had the loaner car for weeks because we were waiting on the parts. If I was forced to pay for this myself with a rental car, time off of work, parts, etc this for sure would of been in thousands. A huge thank you to Audi of Chandler, and especially to Aaron the GM!!!!!
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November 2023 by Raymond Holguin
What a great experience! Thank you for your expertise and ease of purchase Jessie Becktell! I will be getting my next vehicle from you as well. Lighting fast finance, great job Jerry V! Thanks again
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November 2023 by Jason Thompson
I definitely recommend Jessie Becktell for your new car purchase. He was very easy to work with and was extremely fast in responding to my questions. He gave me a great deal for my trade in and on my new car purchase. Highly recommend.
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November 2023 by Cezanne Bermeo
I am very pleased with my car-buying experience at Audi Chandler. Our sales agent Alfredo Lazo was straight-forward and very professional. From the get-go he mentioned all the discounts that are available to us in buying an Audi, including Audi rebates and dealer discount. He also informed us of the Costco auto program discount available to us in purchasing an Audi. His low-pressure sales approach and his very helpful attitude led us into purchasing the Audi Q5 which is a birthday present to our daughter.I highly recommend for Audi customers to ask for Alfredo to assist you in purchasing your vehicle at Audi Chandler.Thank you Alfredo for your outstanding customer service!
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October 2023 by Lanaya Ewald
Had such a great day buying my new Audi Q8 eTron with salesman Dak and the manager Aaron. They took great care in what I wanted and needed for my new car and my trade in giving me top dollar. Toddy, the finance manager, was great to chat with, not pressuring (as many finance people can be when it comes to extras on cars) and complete the paperwork! They took amazing care of us and we knew when we left happy and with a great experience we made a fantastic decision! We’d highly recommend working with this team!
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October 2023 by S
What an incredible experience with Audi Chandler! My brother purchased his Audi here a few months prior which was a very positive experience for him and that’s what brought me here today.Gerald, Aaron, Nick, Eli & Alfredo were all incredible during my car purchase. I bought a certified A4 and couldn’t be any happier. The process was straight forward and no one was pushy. I received the price that was advertised on their website. I was very nervous going in but felt very comfortable throughout the process.Alfredo was my salesman and he was very kind, helpful and caring. He went above and beyond what I expected! He was exceptional.I highly recommend you stop by and buy a car from them you won’t be disappointed.
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October 2023 by Francisco BriseNo
This dealership was GREAT. I was always cared for and got the best attention possible. My agent was amazing and always helped me throughout the process making it super easy for me. There were some hiccups and my agent was able to solve them for me super quickly. I received the best care and was treated with so much respect and care. If you visit ask for Jessie! He was the best and was always super helpful in all the process. He allowed me to get my gray Q3 in no time and I loved the car.
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August 2023 by Nikolas DeGaetano
Purchasing a vehicle in this market is tough, but Jessie made my first car buying experience simple and smooth. He was welcoming, knowledgeable, transparent, and wasn’t high pressure.I walked in, test drove, and walked out with a new vehicle - couldn’t have asked for a better experience.
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August 2023 by Jason Black
Just want to give a shout out to Parrish. He was extremely professional, helpful, and wasn't aggressive in his sales approach what so ever. Pleasure to do business with him,and all the other staff at Audi Chandler. Top notch team!
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August 2023 by sophia Nguyen
I had the best car buying experience ever! Dak was extremely helpful and courteous. I was nervous about buying a luxury car, but Dak never made me feel pressured or rushed into a purchase. He was very knowledgeable and had answers to all the questions I asked. The car I originally looked at was sold before I could come in, but they went out of their way to find me the same exact car but more along the lines of what I wanted. I definitely recommend!
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August 2023 by Cassandra J.
Eli was very helpful from the start. He sent us a video of the Q7 we wanted the day before. He was able to answer all of our questions and was a pleasure to work with. He even followed up on his day off to make sure we were happy with our new car. Thank you Eli for your services, we love our new car!
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August 2023 by Shannon Johanson
Had the BEST experience at Audi of Chandler! Eli my sales representative and was amazing. He was courteous, kind and I never felt pressured. He truly made buying a car an effortless and enjoyable experience! Oh and I love my red Q3. He had a giant red bow on it when I walked in to sign all the papers! If you want an Audi go ask for Eli!!
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August 2023 by Allen Eastman
Purchasing a new car at Audi Chandler may be the best car buying experience I have ever had. The salesman I worked with, Jessie Becktell, was very knowledgeable and made the entire process easy. Jessie and his team have a great approach to sales. I highly recommend Audi Chandler.
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August 2023 by Anthony Luna
Was nervous about getting a luxury brand vehicle at first but the employees at this location blew all other dealers out of the water. Straight forward and accommodating for almost any need or question that I had, no problem. Vehicle selection was best out of other Audi dealers at the time as well. Will be coming here first if I’m ever in the market again.Also shout out to my salesman Gabriel Y for his patience and reassurance during the process. Felt way more confident driving out the lot than I thought I would have because of him. Highly recommended!