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February 2025 by Matt Deskins
LOOK AT THE REVIEWS!! The branch manager tried his very hardest to sell us on their "PNC business package" to the point of being tacky about it. Our business model is very clearly too small for their expensive business package nor do we use any merchant services,the Assistant Branch Manager eventually came in to try even harder to sell us the PNC business package plan that they have and with a attitude.
I thought they would be embarrassed after showing them on paper how it would in no way benefit our company. But no.. these sharks will tank your company just to ensure they get their monthly commission.
This is not including them persistently pushing credit cards on us every time we enter the branch.
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February 2025 by 1virx
🌟 Exceptional Service & Unmatched Banking Experience at PNC! 🌟
As a new client, my experience with PNC has been nothing short of outstanding! From start to finish, the level of professionalism and dedication I received was beyond impressive. Huge shoutout to Ryan—his expertise, attention to detail, and commitment to making my banking journey smooth were second to none! 🙌 And a special thanks to Lesley, who provided the BEST banking experience I've ever had. She was warm, attentive, and always went the extra mile to ensure my needs were met. 💯
For my small business, choosing PNC was hands down the best decision. 1Boosta.io is beyond excited to be a part of the PNC family! If you're in the market for a bank that not only delivers exceptional service but also treats you like family, look no further than PNC! You won’t regret it, and I guarantee you’ll be just as impressed with their customer service as I am! 🙏
Thank you, PNC, for making banking feel easy, personal, and downright enjoyable! 💳🚀
#PNC #ExceptionalService #BestBankingExperience #CustomerCare #SmallBusinessBanking #PNCExperience #1BoostaIO #BankingMadeEasy #ClientSatisfaction #TopNotchService #BusinessSuccess #HighlyRecommend #ThankYouPNC #BestInClass #BankingWithCare #CustomerFirst #PositiveExperience #BankingRevolution #GoWithPNC #GratefulClient #PNCFamily
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February 2025 by Jayar Flores
Based on my overall experience with PNC, I am extremely likely to recommend PNC Bank to a friend or family member. The primary reason for this high recommendation is my personal banker, Anthony. His charming personality and genuine care for his clients made a significant impact on me.
During a recent stay at my vacation home, both my debit and credit cards stopped working. Anthony handled the situation with remarkable urgency and efficiency. He processed replacements quickly, offered expedited shipping, and helped me withdraw funds promptly, ensuring I could handle my car repair without any delays.
What truly stood out was how comfortable and understood I felt with Anthony. Even when his manager was upset about a procedure, Anthony remained calm and focused on helping me. I wasn't frustrated because Anthony was the only employee who greeted me warmly and asked how my day was going. His empathy and seriousness in addressing my situation were evident. He didn't treat me like a number; he treated me as if I were his cousin or family member. This personal touch is rare these days, and Anthony is one of the few who genuinely cares.
Anthony's exceptional service and dedication are the reasons I will continue to do business with PNC. When I need a new car or home loan, I will personally reach out to him for all my banking needs. His manager should know that Anthony has a lot of potential and definitely deserves a promotion.
Thank you, Anthony, for your dedication and excellent service!
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January 2024 by Corby Hilburn
As a customer, I have an account with them, I was refused notary services because the document was for a different bank??!!! HORRIBLE CUSTOMER SERVICE!!!!Just awful......
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April 2023 by Shylah Cassandra
Every time I think I'll just stick it out a little longer with PNC I regret it. Today's the day I am done with this joke of a bank. For the 3rd-4th time in less than a year the tellers cannot even give me correct dates on check deposits. If they cannot even give valid information consistently they most definitely should not be trusted with your money. Spending my time today to get switched to a credit union before these people disappear my money and play d*** to that too.
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March 2023 by BrandyBossy
Please listen to the reviews! Horrible horrible bank! A unnecessary amount of fees and they literally charge me almost $200 in overdraft fees for money that was in my ACCOUNT!! I can’t even believe this ! And then you literally have to pay a fee to do almost anything with your account like what is the point?!! Some I get BUT the others WOW! I’m not sure how they are for personal accounts but I’m sure they’re pretty much the same for business accounts! I would never recommend this bank at ALL it is generally not this location they’re pretty nice here is just PNC as a whole bank it self !
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March 2023 by Ben
James was very friendly and accomodating. I was in and out in 5 minutes.
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February 2023 by Ben Zubak
James was very friendly and accomodating. I was in and out in 5 minutes.
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September 2022 by milkywaygirl224
They don't cash checks from their own bank unless you pay they wanted 20 something from my check they said they take a % of the check its from a pnc account would never do business with them I can't wait until the company i work for gos to a different bank
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December 2021 by JOSEPH MAESE
Horrible bank. Customer service is lousy on the phone, as well as the bank. They charged me 7$ for a card I never received. Furthermore, I have an issue with their virtual wallet card, that keeps indicating insufficient funds. I had 1300 in my checking account? I was referred to their phone customer service, waited 34 minutes to have someone disconnect. Called back and after 46 minutes, I was told to wait so they could transfer me to another support department. Waited 56 minutes(the start time for the call is at 10:05 mountain time), and transferred again, with a we can't find a solution?Took my checking account to Chase, and savings to Desert Financial where I had other accounts.
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April 2021 by Terri Cascia
Keli Peetz is the friendliest bank customer service person I’ve ever come in contact with! She made the stress of the large home cash for close process seamless! We need more of her in our world!
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July 2020 by Jerry Y.
The staff is very friendly and attentive. The only issue I have is not with this branch but with customer service and fraud in general. While trying to briefly explain why I was calling. I had to pause for a quick second and then was Transferred to the wrong department and that's after I sat on the phone for 1.5 hours. Then I was on hold waiting for fraud for 45 minutes and when they told me the reason for blocking my card was over a $1.00 charge, I was rather upset to say the least. Other than the long wait times which are more often then not. BBVA has been a really good bank, everyone has learn somewhere, I didn't say they were incompetent just a little green. If you rely on a computer program to pick out which charges are Fraudulent maybe you should tweak the system a little bit. This has happened multiple times...
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June 2020 by TMA
This is a great location with a very friendly and welcoming staff. I ran into a rather serious issue regarding my account. Thankfully the issue was resolved as promptly as possible. I very much appreciate the efforts and communication from Keli. Who was more than accommodating with my request and in answering all of my questions. Will be returning to this location for future banking needs.
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January 2020 by Jayk G
This is a great location with a very friendly and welcoming staff. I ran into a rather serious issue regarding my account. Thankfully the issue was resolved as promptly as possible. I very much appreciate the efforts and communication from Keli. Who was more than accommodating with my request and in answering all of my questions. Will be returning to this location for future banking needs.
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September 2019 by Val Saravia
I regret having our business and personal accounts with BBVA. It was a very bad experience, unhelpful bankers and outrageous fees that just pop up on long established accounts. And no two people will give you the same answer when you need help. You will be happier else where.
