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February 2024 by Joy Leslie
I wish I could remember the young lady's name that checked us in. She is AMAZING so sweet and friendly we asked for ideas for dinner she gave us a few. Told us some things going on close by. So friendly and helpful. She was a big reason we stayed there. The room was more then I wanted to pay. But with as welcoming as she is I was sold. Then we got up to the room it was worth it. We don't get away often but this was a wonderful over night trip. I want that bed for my home❤️ We were going to stay at the casino but there room were about triple. I'm so glad we chose here instead everything was lovelyRooms: Very clean furniture was new very nice.The bed was wonderful and so comfortable. Nice couch. Nice bathroom great shower.Nearby activities: Right across from wild horse pass casino close to raw ride. And firebirdSafety: I liked the extra safety lock on the door
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February 2024 by Dale King
Great location. Exceptional staff. Highly recommend.
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February 2024 by Debbie Edwards
Room is clean. Staff is friendly and knowledgeable. Good location right off of Interstate 10. Basic buffet breakfast.
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February 2024 by Lawrence Fitzgerald
Great clean room , nice and fresh , great front desk staff , fantastic breakfast , coffee always fresh , great price too!
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January 2024 by Mark Wright
Great little place. Especially if you are lucky enough to have a room on a Firebird.
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January 2024 by Verge Mendez
Awesome stay. Friendly staff..Rooms: Clean rooms. Close to casinos..you can walk to McDonald's Arby's
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January 2024 by Eric Garcia
Simply perfect. Thank you, management and staff!!! You made my stay away from home feel as close to HOME as possible. :)Rooms: Super clean!
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January 2024 by Timothy Freund
I was having a bad day. When I stopped for gas, the Best Western was behind the truck stop. I looked at it and said screw it I was done traveling for the day. It was like 2 pm in the afternoon, so I made a reservation then went over there to see if I could do an early check in. The gentleman checked the computer. I'm a diamond member and he saw that there were rooms ready and he upgraded me to a suite. I was happy that I got to check in early. Now most times when you check in, and they see your rewards status. They will offer you purified water (yuck) and a snack most times I don't like. So when the gentleman told me I could go pick out a drink and snack from the hotel pantry, I said any drink and snack? And he's like any drink you want and snack. I'm like yes! I told the guy I loved him and he made my day. But I explained to him about the other hotels. That they just give the bag with the water and snack and don't give you that freedom option of what you want. I thanked him again and went up to my room. Very nice rooms, well kept place and good location right off the interstate. I already got lunch/supper at the truck stop, so not really sure about where the restaurants are around there to eat at. All in all a very pleasant stay and got me out of my bad day mood.
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January 2024 by C. Stevens
Very accommodating location right off the freeway, hospitable friendly staff, clean rooms and bathrooms. Definitely will stop here on business trips.
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January 2024 by Nancy Fernandez
Last night we arrive late around 11:30pm and the front desk person didn’t told us breakfast hours this morning woke up for breakfast around 9ish and the breakfast lady told me I could go inside the kitchen because breakfast was over. I did mention no one told us the breakfast hrs 6-9am and she said that was not here problem.
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January 2024 by Laxmi K
It's was great stay, lots of parking and right off the i10 freeway. Good for families.
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January 2024 by selena L
I had an okay stay at this Best Western. The room was nice and it was close to the casino which was a plus. The problem I had was the service. The breakfast was good but when serving myself the food I had to open the tray the food was in and lean the lid on the wall and as I was putting my food on my plate the lid fell on my hand and it almost happened to the guy beside me. It’s bruised and now has a mark. A lady that worked there saw it happened and asked if I was okay but that was it. I told a manager about the incident and he didn’t seem to care at first until I asked to write an incident report. He took pictures and gave me ice. I was told I would receive a call back to follow up on the report and no one has called me back. This happened two weeks ago and I still have a mark on my hand from it. I would have been back as I said the rooms were nice but they don’t care about their customers obviously. I will not be coming back. Bad customer service seriously…
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January 2024 by John A
Perfect spot for a reset.
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December 2023 by Larry S-Line Logistics LLC
Fantastic hotel, word of caution though, before you get in that shower point the head towards the wall, because when that water turns on it's going to be cold it is always heading straight for the door and floor, other than that I would definitely stay there again!
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December 2023 by Robert Waller
Very comfortable. Missed having biscuits available for breakfast. However, there were several other bread options.
