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January 2024 by Geoffrey Dowdle
They require their socks but they don't strictly enforce the time spent in the facility so it feels like you get your money's worth. There was some popular equipment that wasn't supervised that of course ends up with kids that don't know how to share. Ironically there were more adults in the party area than there were kids playing. The teens here weren't following the rules or listening to staff but luckily they weren't too dangerous or at least no injuries happened that I saw.
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November 2023 by Jaime bialecki
Stagf was great, my kids had a blast
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November 2023 by Erika B
I had a blast at Big Air Trampoline Park! There were so many obstacles to go through, and it's perfect for kids and adults alike. The variety of activities here sets it apart from other parks. The staff was friendly and attentive, ensuring everyone had a great time. I'll definitely be coming back for more fun and thrills. Highly recommend for a day filled with excitement!
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October 2023 by Sherrie Hendricks
Visited Last night for cosmic night with my 6yr old and 4yr old. They wanted to do rock climbing but we’re scared at first but one of the workers very friendly Ms.Zeoya had convinced them to climb and they really enjoy, Place is very clean. Wiping things down consistently.Will come back again !!
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October 2023 by Christopher Grys
My kids love Big Air! We go to Big Air pretty regularly, and the experience is very consistent.My 5 year old attended the summer camp and enjoyed his experience there as well. I felt like it could have been more organized, and communication could have been better, however, it was a good experience for my son, and that’s what matters the most!
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September 2023 by Linda R.
they say right a review for a cookie and they don't have them. like... some workers are nicesome are rude. but how u gonna say "right a review for a free cookie" and then "we don't have any cookies" like girl...
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August 2023 by Ethan Gunn
This place is big, quite new. Plenty of obstacles to keep all ages entertained. Great food court with plenty of options. Birthday party package is pricey but considering what they put in it, wow, huge private room. They do turn you out quickly though for the next guest, so be prepared to run things to the car. Overall the kids loved it and we will be back to play.
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August 2023 by Rebecca Kelly
Pros the facility is large, clean, and lots of creative activities for kids. I was impressed with that. Cons the Sunday Little Leapers is absolute pandemonium. I don't think they put a limit on how many people can come in at once. All birthday parties are going at once and they're trying to make as much money as possible by smashing everyone in.There was also a woman who went and told staff that I wasn't "watching my kid closely enough" when I was sitting in a chair right in front of him jumping and monitoring his every move. My son is Black and was well-behaved. I felt it was discriminatory given that she was visibly well-off, white, and bored looking to cause issues. There's a lot of entitled Karens in Chandler. There appears to be another review here that suggests the white people who attend this facility do discriminate.
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August 2023 by James
Went to a birthday party here. They had a decent setup, and the party rooms are pretty good, with deluxe, padded seats picnic style tables.Kids loved the variety of activities, mine loved the bull riding the most.The pizzas were pretty basic, but pretty normal for this type of place. The food service guy hustled nicely bringing pitchers of drinks whenever needed.They have three nice handicapped parking spaces on the north side, with very good curb ramps on either side.
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July 2023 by LP L.
We've been to Big Air multiple times and always have a blast. It's a great place to have a kids party or just go for an hour or two to get the kids to wind down/burn some energy. I wish they served adult beverages, but I understand why they don't. My only real complaint is that it's a little pricey.
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July 2023 by Paul B.
It is a fine place to take your kids for a hour or two but I heard a lot of swear words.(lot of teenagers).
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July 2023 by Nicole B.
We have been to a few different trampoline parks and so far we like this one the best. There is plenty for your kiddo to do. The prices are reasonable and i like that everything is included in one price instead of only certain areas. We are not from the area but I have appointments in this area and I have to drag my little one along. It's nice they have pricing for an hour, and 90 minutes. I have been bringing my kiddo prior to my appointment so she is able to have some fun beforehand. The teen staff seem to be very friendly and much more attentive than other places we have been. We will definitely continue going back and this will be our preferred choice :)
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June 2023 by Michelle Tapia
Why is there absolutely ZERO adults working here ?! & then we have to sign a waiver accepting they aren't liable if someone gets hurt. That's pretty reckless considering this can be a dangerous place. I attempted to play with my son on the attraction that spins, I asked a employee if he could turn it on for us. So as my son and I are attempting to get on he turned it without any warning on full speed! Which caused me to fall and hurt myself. Will be going a doctors visit today as i am in excruciating pain due to negligence of this employee. I asked if he could turn down the speed and was just laughing saying thats the speed. Yet when I arrived I witnessed another employee turn it on slowly for another guest.
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June 2023 by Nick Hernandez
Customer service wasn't clear from the beginning. Forced us to buy "their socks" when we were about to leave. Not returning.
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June 2023 by Ariana P.
Out of all the trampoline parks I have visited, this has been my favorite. They have great pricing and it's a great overall experience.
