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March 2023 by Sarah Horrall
Went above and beyond...very professional and happy with service
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October 2022 by E B
If I could give them a zero I would! Our doctors office sent my son’s biologic order there. They kept telling him they had submitted his approved infusion to be transferred to them and that they marked it urgent (given the date his infusion was due) and were waiting on insurance for approval. They never submitted the paperwork!. Insurance called them twice practically begging them to submit. After a week, Optum told him they would certainly miss his scheduled infusion, and couldn’t say when they could even get a nurse to give it if they did submit the paperwork. Thankfully, doctor took the claim back and is going to give the med. Only then did they call to say they would submit. Biovarx had a 1 out of 5 review on BBB site. They changed their name to Optum but are still incompetent! If you can get an infusion anywhere else, do! Having to go to them put my son’s health at risk.
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October 2022 by Dav G
Brother in law worked for them mostly from home-sales and they denied his exemption and fired him for not getting the covid vaccine
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January 2022 by Ellen B
If I could give them a zero I would! Our doctors office sent my son’s biologic order there. They kept telling him they had submitted his approved infusion to be transferred to them and that they marked it urgent (given the date his infusion was due) and were waiting on insurance for approval. They never submitted the paperwork!. Insurance called them twice practically begging them to submit. After a week, Optum told him they would certainly miss his scheduled infusion, and couldn’t say when they could even get a nurse to give it if they did submit the paperwork. Thankfully, doctor took the claim back and is going to give the med. Only then did they call to say they would submit. Biovarx had a 1 out of 5 review on BBB site. They changed their name to Optum but are still incompetent! If you can get an infusion anywhere else, do! Having to go to them put my son’s health at risk.
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December 2021 by David Groethe
Brother in law worked for them mostly from home-sales and they denied his exemption and fired him for not getting the covid vaccine
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August 2021 by julie mcdaniel
Very professional, friendly employees. Delivery drivers are always on time and courteous.Supplies are packaged well. We are very thankful for this amazing company during a stressful time.
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August 2020 by Hal D
If I could rate zero stars I would. Sent us not only the wrong medication and the wrong quantity of it, but the meds were also well beyond their expiration date! Who knows what else they're doing wrong, and I cant imagine the conditions inside of that place if they're sending out EXPIRED medication. You would think the pharmacist would catch something that severe but I guess not.
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May 2020 by Deborah Newell
Got my mother’s feeding tube supplies here in a very timely manner.
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April 2017 by MIGHTY P
These people are on it, very professional great at their job!!! Fully recommend them!
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April 2015 by alex ortiz
very accurate took me exactly to my destination i will use again and again thanks
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November 2011 by Sue C.
Used Sirona for my husband's home IV antibiotics through a PICC line following a week in the hospital for a serious infection. The nurses were great and arrived at the promised times. We appreciated having access to a nurse by phone 24 hours per day 7 days per week and actually used this service a couple of times over 3 weeks. I would recommend this home health agency and infusion services.
