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October 2023 by Clinton Bowers
Why is CenturyLink the worst internet provider ever? Not only is their internet spotty, but they keep telling us they're going to send us a new modem and then never do. And each time we call and ask where it is, they have no records of anything we're talking about. All I'd like to do is sit down and watch a movie with my kids without all the 30 minute pauses while the internet is dropped and then connected again.
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June 2023 by Dee Peters
Update- 5/30/23Our service is STILL UP and running great and our internet, cameras, and Ring systems are now running beautifully. We can now smile again!Thanks Century Link!??5/20/23 ??????to Derek Tech number (124 ) Derek is one of the BEST Century Link Tech in the Valley!!! After SIX back to back phone calls to customer service within one week of connection and still NO resolution. We literally gave up due to an entire week without having internet, unable to financially be able to work from home without the internet freezing, No access to security and ring cameras, intermittent gaming interruptions and POOR Customer service….. we were headed back to COX until……SUPER TECH …Derek arrived from Century link on 5/20/23. He was professional, fun to be around and showed determination to get our internet working correctly and he did just that. We were so happy to have him as our technician since we had loss faith after what we had experienced in just one week of changing service. DEREK from Chandler….You ROCK…. and we appreciated you going over and beyond in finding and fixing our internet issues.Our internet is NOW up and running greatly.Thanks Derek, this family in Queen Creek appreciate you!??
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October 2022 by Nate Wallace
Been trying to get ahold of a CL rep for new service, been on the phone and messaging people for about eight hours, keep getting disconnected, from all sources, maybe I’m dealing with scammers unsure, this lady hung up very randomly
