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October 2023 by Vivian C.
The gentleman here just now is so nice and professional. Our car got some problem and we wanted to change a car. Unfortunately there is no car available, but the gentleman goes above and beyond to fix the car and solve the problem for us so we can keep up with our schedule. We appreciate it!
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July 2023 by Amy Hagedorn
I have been going here for years. Sam and his team are so nice and helpful. Love this place!!
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October 2022 by Tanya Risenhoover
They were great! Had to go to Chandler
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April 2022 by Daniel Branson
Always great service and available rentals. Sam and his team go above and beyond to assist customers!
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March 2022 by Christopher Hill
Meh. Guy was ok. Gave me a bunk Jeep with 2 low tires and needs an oil change.I don't like jeeps to begin with.
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August 2021 by Eli Ginnis
Great service.. So much faster then other locations. I try and rent here always.
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June 2021 by Dawna Churros
I made a huge mistake after making a reservation for $185. I tried to cancel the reservation, I ended up being charged a cancelation fee of $150 and they only refunded back $35. I couldn't even cancel 24hrs in advanced cause I canceled the same day I reserved the car. I never even picked up the vehicle or even gotten to use it yet! I called up asking the agent where on the website is this $150 cancelation fee located.The agent couldn't even tell me then she hung up on me. This fee is only located on the bottom of the digital receipt in fine print AFTER I have made a purchase. This is absolutely shady. On a side note I seen in the comments that another person got charged $200 for his cancelation fee. Budget needs to update the website and have this cancelation fee of $150 listed on the website NOT after I have made a payment!
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May 2021 by John Meyer
They are nice and have cars when others don't. They just need to communicate better about upgrading and if you're going to get charged
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April 2021 by Steve J.
Sam bailed me out big time! Despite being short on cars he swapped mine out when I got a nail in my tire. Saved me hours of waiting and losing time dealing with Avis' road side assistance.
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October 2020 by Darnell Lark
Horrible , they scammed me out of $200. The receptionist seems like a scam artist . Thank god for my bank allowing me to dispute this.
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August 2020 by Duane Vick
After checking online and confirming I could rent a car using a debit card, I was refused at the counter at this location. I don't carry debt and won't accept credit card offers, so if that's a requirement, then I'll pass.
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July 2020 by Jared S.
GREAT service!!!I rented a vehicle here to take up to Flagstaff for a few days as the rates were pretty reasonable and I didn't want to put the miles on my own vehicle. The attendant working gave us an Equinox for the same price as a Sentra, which was awesome...I guess it was the only vehicle he had at the time. The Equinox was a nice vehicle and it was perfect for our trip up north! Upon returning the vehicle I was going to take rideshare back to my house but forgot to bring my face covering and Uber/Lyft were requiring those. The attendant working was kind enough to give me one of his disposable masks so I was able to take rideshare home. That's awesome service! The whole transaction from start to finish was seamless and easy. I love this location!
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March 2020 by Shaun Mayfield
I filled up the gas tank till it wouldn’t take any more fuel. The needle showed a small gap between the full line and the needle despite it not taking any more fuel. I told the manager Andrew at 1401 N Arizona Ave, Chandler, AZ that there was some issue. He then, instead of hearing my concern, immediately tells me if it doesn’t read FULL he is charging me $35 in a very aggressive rude manner! I kept explaining the situation in which he began to tell me in front of other custo
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October 2019 by Janet Bidwell
Great customer service and prompt
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July 2019 by Dan L
An excellent car rental place due to good staff.
