Chase Bank receives positive remarks for its customer service, with multiple reviews noting that staff are great, helpful, and knowledgeable. Customers report that employees at this branch were able to answer questions and provide services that other branches could not, making experiences go smoothly. The location is described as very clean, well staffed, and having plenty of parking, allowing for quick service. Specific appreciated features include the inside ATM that offers other than twenty dollar bills. However, some services like the notary public are not always immediately available, sometimes requiring an appointment in advance. Overall, customers express satisfaction, with one noting they would make this their go-to branch if it were closer to home.
Oh no. Unfortunately, not very helpful, not very intelligent. No biggie, we just went to Wells Fargo instead. They were very happy to take our money.
May 2025
I had an appointment to open an account today at this site. The office looks good; however, the lady who met me with a bad hair day, and looks flat like a piece of spaghetti was mean. She has no professionalism at all. I walked out and stop by the Ocotillo branch. The representative at ocotillo and Gilbert Rd was amazing.
April 2025
Can never answer a phone call. Called 3 times in a day didn’t get an answer
